Category Archives: Campus News

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Meet OnboardingA2 Maizey: Helping new staff get their bearings at U-M with the help of U-M AI Tools

U-M recently rolled out an improved Ann Arbor campus New Employee Orientation, a new U-M Onboarding program, and OnboardingA2 Maizey, an AI-powered chatbot that delivers answers to common new-hire questions.

Bringing UX to the front lines: How the user story shaped the new Kiosk experience at Michigan Medicine

By | April 2, 2025

At Michigan Medicine, technology plays a crucial role in supporting patient care. The Health Information Technology and Services (HITS) Customer Experience team understands that IT should work more seamlessly for the people who use it every day–and that’s why user research was a key part of designing the new Edge UMICH authenticated browser for Kiosk computers.

Cross-functional project team plans major lock replacement

After several years of awareness that student room locks would soon need to be replaced, Student Life convened a project team to explore options and initiate a multi-year installation project. The team includes members from University Housing; Student Life Facilities, Technology Solutions, and Capital Projects; and the Division of Public Safety and Security (DPSS). The team defined the… Read More »

MPassport: Enhancing the international student experience

Student Life’s International Center supports U-M international students, faculty, and staff, as well as campus community members going abroad for study, work, and travel. Before 2021, the center relied on various Microsoft Access databases and software tools to engage with and track its constituents, lacking a unified system to streamline operations. The move to MPassport significantly reduced the… Read More »

Fall 2024 Enhancements to Maizey AI

Earlier this fall, the Emerging Technology team within ITS released several improvements and new features for our custom generative AI tool, Maizey. As the academic year unfolds, these features will help faculty, staff, and students to streamline workflows, create and interact with custom AI tutors, and more.

LSA Technology Services staff win major collegewide awards

The College of Literature, Science, and the Arts (LSA) celebrated its annual Staff Achievement Awards, spotlighting the exceptional contributions of its staff. This year, LSA Technology Services stood out by winning two of the four collegewide awards, reinforcing the values of diversity, equity, and inclusion, as well as outstanding leadership. Sanam Aldag Wins Robin Sarris Outstanding Supervisor Award… Read More »