(EDUCAUSE Review)
How do we make sure higher ed teams are prepared and supported as the pace of academic technology moves ever more quickly? In a wide-ranging article in “EDUCAUSE Review,” U-M’s VPIT-CIO Kelli Trosvig writes that higher education IT leaders must commit to a journey of continuous change and improvement, driven sometimes by technology and sometimes by culture. “Expectations of what composes a college or university experience have grown broader and more inclusive, entailing more technology in an ever-connected world,” writes Trosvig. “Today’s technology organizations need to balance promoting discovery, which involves inquiry and risk-taking, with providing rock-solid, dependable services at scale, which involves a high level of complexity and coordination. Doing both requires thinking innovatively and working with others across campus and outside the institution. “
