When the Data Already Exists: Building Clinical Operations Tools from the Inside Out

Across healthcare administration, a quiet inefficiency persists. Critical decisions about provider schedules, workforce planning, and clinical coverage get made from spreadsheets, manual exports, and institutional memory — not because the data doesn’t exist, but because no one has built a bridge between raw data and the people who need to act on it. At the University of Michigan’s Division of Pulmonary and Critical Care Medicine and Allergy, that bridge is now being built from the inside out.