Patients respond enthusiastically to MyUofMHealth updates

By | February 19, 2018

screenshot of myuofmhealth

MyUofMHealth, also known as the U-M patient portal, empowers patients to take an active role in their care by providing access to key components of their medical record, while also allowing them to communicate with their care team(s).

The feedback from patients on the efficacy of this tool has been wholly positive. A U-M heart transplant patient praised MyUofMHealth as being a crucial element in his treatment and recovery process: “I don’t know what I would have done without the availability of this tool. This tool has made my recovery from my treatments and subsequent much easier and more efficient.”

In order to further increase ease of use, Health Information Technology & Services (HITS) teams recently improved the site’s user interface and added new features, allowing patients to manage their care remotely,  ultimately making in-person visits smoother and more productive.

Some of the new features include:

  • eCheck-in: Patients save time at check-in by verifying or updating their demographics and insurance prior to appointments.
  • Paperless Billing and Bill Pay: Patients receive statements online, view new statements, or receive billing notifications.
  • Fast Pass: Waitlist feature that notifies patients when an earlier appointment becomes available.
  • Secure Health Summary: Patients can download an encrypted/protected summary of their health chart.

U-M patients noticed these updates and showed appreciation for the improvement efforts. “I wanted to tell you that I’m very pleased with the new portal,” said a patient. “All of the portal’s features make my life easier and my dealings with Michigan faster.”

Updates to MyUofMHealth reinforce an ongoing commitment to improving patient and family engagement by providing safe and secure access to medical record information and clinical care staff through IT services and applications.