IQ recently launched a pilot of Data Concierge, an ITS service that delivers administrative and learning management data in a consistent, timely, and secure manner. Previously, requests for administrative data sometimes took months to fulfill, and requesters were not always kept informed of progress. Data Concierge aims to create a one-stop shop for university data needs. Requests for administrative and learning management data routed to ITS will now be captured in ServiceLink and managed via a consistent process. With Data Concierge, U-M administrators will be able to better meet the changing operational needs of the university and improve efficiency. For more info, visit the IQ website.
