Tag Archives: profile

Profiles in IT: Brandon Werner—Costar for success

Brandon Werner is a screen reader specialist at the University of Michigan, where he ensures blind students have what they need in order to be successful in life and throughout college. Alongside his work as a screen reader specialist, Brandon reviews university websites like Canvas and Google to make sure they work with the screen readers and other… Read More »

Profiles in IT: Jackie Wolf—User experience advocate

Jackie Wolf is a web project manager and an user experience specialist for Michigan Medicine Department of Communication. Primarily she and her team build and support websites for Michigan Medicine. She also ensures that the web technology is robust, flexible, accessible, and secure. Collectively, the team gathers data to look for lessons about how frequently the content is… Read More »

Profiles in IT: Kara Thomas—Active listening advocate

MiWorkspace desktop support specialist associate, Kara Thomas, provides IT support at the Fleming Building to some of the highest-ranking officials at the university. She does it with aplomb and an eye toward mental health well-being. She is active with the ITS and Fleming Building DEI teams, and interested in overall health and general well being.  Tell us about… Read More »

Profiles in IT: Caitlin Dickinson—Mapping maven

Caitlin Dickinson, mapping expert LSA Technology Services, finds joy in learning and discovery, and in using tools to create maps that solve problems. In this MITN interview, she offers tips, tools, and best practices for researchers and fellow map enthusiasts.  Tell us about your role as a Geographic Information System (GIS) consultant at LSA.  I assist LSA faculty,… Read More »

Profiles in IT: Nathan Magyar—UX designer extraordinaire

Michigan IT News recently talked with Nathan Magyar who works as a user experience designer at the Center for Academic Innovation (AI). Magyar takes the AI mission to heart: to design the future of learning through research, innovation, experimentation, and iteration. Tell us about your role. As a user experience (UX) designer for the Center for Academic Innovation,… Read More »

Profiles in IT: Andrew Staley—DEI warrior

Andrew Staley was recently interviewed about his work on the Platform Services team with Health Information Technology and Services (HITS). He also opened up about what it’s like working at Michigan Medicine while dealing with ADHD, ASD, OCD, and a wheelchair.  What is your role at HITS? I’m a web server administrator on the HITS Platform Services team.… Read More »

Profiles in IT: Mike Douglas—Customer experience leader

Mike Douglas has a new role as a customer experience team manager for LSA Technology Services. He was recently interviewed about his work by Teri Horton, senior instructional consultant at LSA. Michigan IT News also caught up with Mike to learn more about his approach to customer service. Empowerment, empathy, and active listening are key ingredients to his… Read More »

Profiles in IT: Emily Ravenwood—Teaching tools expert

Emily Ravenwood has come back to her literal and intellectual hometown of Ann Arbor. She recently granted an interview to Teri Horton, senior instructional consultant, about her work with LSA Technology Services as the manager of the Learning and Teaching Consultants team. Michigan IT News also caught up with Ravenwood to learn even more about learning tech tools. … Read More »

Deploying technology, enhancing care: Q&A with Carleen Penoza

Carleen Penoza became Michigan Medicine’s chief nursing informatics officer in April. As CNIO, she leads the strategic planning and deployment of technology for nursing. She previously served as the director of inpatient applications and interim senior director for clinical and operational applications in Health Information Technology & Services (HITS). Michigan Medicine Headlines recently caught up with Penoza to… Read More »

Profiles in IT: Mahathy Kuchibhatla—Patient Portal expert

Michigan IT News recently interviewed Health Information Technology and Services staffer Mahathy Kuchibhatla, M.S., about her work building and managing the Patient Portal (MyUofMHealth.org). An undergraduate project that used Artificial Intelligence got her interested in computers that has led to a 10-year career in IT that improves patient engagement. Tell us about your background. I have a master’s… Read More »

Profiles in IT: Mike Marable—Microsoft magician

Mike Marable is the operating system (OS) deployment architect and a senior engineer for the Configuration Manager group at Michigan Medicine, leading Microsoft systems engineering for Health Information Technology & Services (HITS). He has been invited to speak this May at the annual Midwest Management Summit (MMS), an international technical conference where systems management professionals come from all… Read More »