U-M vice president for IT honored with leadership award

Ravi Pendse, vice president for information technology and chief information officer, was awarded with the Michigan CIO of the Year ORBIE Award for the nonprofit/public sector by the Michigan CIO Leadership Association (MichiganCIO). The ORBIE honors chief information officers who have demonstrated excellence in technology leadership.  “The MichiganCIO ORBIE winners demonstrate the value great leadership creates. Especially in… Read More »

Season’s Greeting from ITS!

By | December 14, 2020

As we close out 2020, Information and Technology Services would like to thank our Michigan IT colleagues, faculty, staff, and students for their flexibility and willingness to adapt to so many changes this year. Happy holidays and best wishes for the winter term! Visit the ITS website for IT resources to make 2021 a successful new year.

Virtual 2020 Michigan IT Symposium exceeds expectations

The 2020 Michigan IT Symposium was held virtually November 10–12, 2020, with the theme “Innovative solutions to support the university mission.” Event highlights included: A leadership conversation between U-M VPIT-CIO Ravi Pendse and Michael S. Barr, Joan and Sanford Weill Dean of Public Policy Pendse’s fireside chat with keynote speaker Eric Yuan, Zoom CEO 18 fascinating breakout sessions… Read More »

Michigan IT CoP activities: November–January

Michigan IT Communities of Practice (CoPs) are groups where like-minded IT professionals can share information, experiences, and ideas around a particular topic in support of the university’s missions. Communities of Practice The full calendar is on the CoP website. Below you’ll find the list of recent and upcoming CoP meetings.  We invite you to get involved, share your knowledge,… Read More »

Cybersecurity Challenge: Students pass pop quiz to win prizes

Cybersecurity is everyone’s responsibility at U-M—faculty, staff, and students. For more than 15 years, ITS Information Assurance (IA) has invited UM-Ann Arbor students, including medical students, to take an online quiz to raise awareness about IT security issues and promote best practices during National Cybersecurity Awareness Month. Over the last few years, this cybersecurity challenge has expanded to… Read More »

Virtual Sites has been improved

On-the-go access to the Virtual Sites software catalog has been improved with faster loading times, more storage, better graphics capability, and more virtual machines. Virtual Sites, powered by Information and Technology Services (ITS), offers remote access to a broad range of software that is also available at Campus Computing Sites like the “Fishbowl.” Virtual Sites has been enhanced… Read More »

Renew extended support if you are still running Windows 7 or Server 2008

If you purchased extended support for university machines running Windows 7 or Server 2008 in January 2020, be aware that the support is about to expire. You will need to update the machines to a supported version of Windows or Windows Server, purchase another year of extended support, decommission the machines, or isolate them on a protected network.

Amy Peters named director of research computing and infrastructure, LSA Technology Services

LSA Technology Services is pleased to announce that Amy Peters has been named our new director of research computing and infrastructure services, and joins the LSA Technology Services leadership team effective Monday, December 7. Peters was selected for the position from a competitive and diverse candidate pool after a comprehensive search that began in February 2020, but was… Read More »

Units moving forward on enhanced endpoint protection implementation

In October we reported that, along with other security tools like Virtru at U-M, CrowdStrike Falcon was being rolled out across the university on UM-owned machines. Falcon provides antivirus, anti-malware, and threat detection and mitigation capabilities, all of which offer stronger protection against ransomware and other malicious attacks than previous tools.  Deployment update  CrowdStrike Falcon has been deployed… Read More »

TeamDynamix saves the university time, money

In May of this year, ITS released the TeamDynamix (TDX) service management system. TDX was selected for many reasons, including ease of use, accessibility, and flexibility. TDX also arrived with significant cost savings. The benefits of TDX  U-M’s TeamDynamix licensing agreement provides unlimited enterprise licensing and multi-tenant capabilities, allowing for multiple ticketing applications within the U-M Private Cloud… Read More »

New IoT devices for the holidays? Mind your privacy & security!

Internet of things (IoT) devices can be great gifts, but those smart home speakers, thermostats, and cool wearables like watches and fitness trackers come with some security and privacy risks. To protect yourself and your personal data, follow these tips: Privacy Mute your smart speaker when not using it. Disable features you don’t use. Choose privacy settings for… Read More »

Research reproducibility in data science and the role of IT staff

By | December 8, 2020

A significant challenge facing a wide variety of disciplines is the ability to reproduce research results. Researchers across U-M are working together to develop best practices that promote reproducible data science, and Michigan IT staff play an important role in this effort. “Many IT staff members don’t normally get involved directly in specific research projects, so the reproducibility… Read More »

Join the LRC for online fun and games this month!

Need a little more fun in your life? Want to de-stress, hang out, and maybe even learn something? Grab a refreshing drink and a tasty snack, put on your favorite hat, and get comfy in your ergonomic chair. It’s game time with the Language Resource Center (LRC)! Check out their upcoming self-care workshops and close out the semester… Read More »

HPC allocation for academic use

To support academic discovery, ARC-TS will offer Great Lakes High-Performance Computing Cluster for classroom use for the 2020-2021 academic year. Each course can have $100 per student for HPC, GPU, Jupyter, and RStudio resources. Great Lakes is the university’s flagship, open-science, high-performance computing cluster. Just one second of computing on the Great Lakes network is the same as… Read More »

After five years, Let’s Encrypt, a non-profit based on tech developed at Michigan, has helped to secure the internet

By | December 4, 2020

Just five years ago, most websites relied on unencrypted HTTP, the aging and inherently insecure protocol that provides no protection to sites or visitors from threats that range from surveillance through phishing and identity theft. Today, the internet is a much more secure place, with over 80% of websites protected by HTTPS secure encryption. That dramatic transformation –… Read More »

Cybersecurity experts discuss election, research security

By | December 3, 2020

Almost a month after Election Day, experts discussed the threats to election security and cybersecurity and its role within the University of Michigan community in the second installment of the Trotter Distinguished Leadership Series.  Javed Ali, former senior director for counterterrorism at the National Security Council, discussed the connections between technology and election security. Ali said the shift towards paper… Read More »