When two worlds meet: Using international virtual exchange

By | July 26, 2018

Philomena Meechan, LSA Language Resource Center, and Todd Austin, LSA Instructional Support Services, recently presented with Professor Alexander Knysh, U-M Near Eastern Studies, and faculty from St. Petersburg State University, Russia at the SUNY COIL conference in New York and at the UNICollaboration Conference in Kraków, Poland. Their presentation showcased how two Near Eastern Studies courses used a combination of… Read More »

U-M prof works with nonprofit to teach girls to code

By | July 25, 2018

 Robin Brewer, an assistant professor in the U-M School of Information, leads an effort to introduce high school girls to technology through workshops that encourage them to create social impact through coding. Brave Initiatives, a Chicago-based non-profit, started offering weekend workshops in January, 2018 to young women at Hamtramck High School in Detroit. Brewer leads up this Detroit chapter… Read More »

EIAM Program improves experience for tens of thousands

The Enterprise Identity and Access Management (EIAM) program began 18 months ago to improve how people obtain and use accounts to access U-M services. The program came to an official close this summer. The program’s ambitious scope included the entire U-M community—Ann Arbor, Dearborn, Flint, and Michigan Medicine. The team sought to reduce today’s pain points and to plan for improvements into the future.

HITS uses data to improve customer service and communication

Each year, HITS receives more than 265,000 service tickets from the Michigan Medicine community requesting help with password resets, new device orders, video conferencing, software installations, and much more. Until recently, tickets were collected in two systems, making it difficult for HITS to obtain a holistic view of the types of requests coming in and to use that… Read More »

Intellectual property & MOOCs: A crash course

By | July 24, 2018

Raven Lanier, a copyright specialist with the Office of Academic Innovation, answers a lot of questions about copyright and intellectual property (IP). IP issues can be particularly confusing when it comes to online courses. “It can seem overwhelming when you first get in, but IP issues don’t have to be overwhelming,” Lanier writes in a recent blog post… Read More »

Online harassment: Justifiable when deserved?

  A new study has shown that people feel online harassment is deserved when the person commits an offense, even though the common consensus is that on principle, harassing is not appropriate. U-M researchers at the School of Information discovered that bystander intervention could change this perception. These researchers recruited participants from Twitter and Amazon Mechanical Turk and… Read More »

U-M NCID: Changing STEM to encourage minority students

  The National Center for Institutional Diversity is taking a multi-pronged approach through research and scholarship to increase underrepresented minority students in science, technology, engineering, and math (STEM). The NCID, which is housed in LSA, is leading this effort because STEM fields remain mostly homogenous despite programs designed to support students of underrepresented minorities. The center is creating… Read More »

Net neutrality fuels media mergers

By | July 20, 2018

Last month, the Department of Justice lost its suit to prevent AT&T’s acquisition of Time Warner. In a recent article, Amanda Lotz, professor of media studies at U-M, predicts that these types of mergers will reshape the American media landscape, even more so because of the elimination of net neutrality. “The reason AT&T’s purchase of Time Warner is so… Read More »

U-M Ann Arbor named a top disability-friendly online university

U-M Ann Arbor has been named one of America’s top disability-friendly online universities. The 2018 Best and Most Affordable Online Colleges for Students with Disabilities are ranked on thoroughness of resources, Universal Design for Learning training, availability of distance learning accommodations and variety of services provided. The list was published by SR Education Group.  “It is nice be… Read More »

‘Smart’ online courses closing the gender gap

School of Information researchers Christopher Brooks, Joshua Gardner, and Kaifeng Cheng, presented findings at the London Festival of Learning that showed that replacing images of men with women in online courses encouraged female students to engage more with the course. These researchers are also working toward supporting the development of online courses with tailored content for the learners. The U-M research team conducted… Read More »

Winners of MOOC dropout prediction challenge

Kyle Schulz, data scientist, Yuanru Tan, learning design and accessibility fellow, and Rebecca Quintana, learning experience designer, won the Academic Innovation at Michigan (AIM) Analytics Massive Open Online Course (MOOC) Dropout Prediction Challenge. The team members were given a random subset of learner data from the first four weeks of courses and the challenge was to predict a… Read More »

Origin Stories showcases M-Write

By | July 18, 2018

What happens when an English faculty and a Chemistry faculty partner to create a writing-to-learn program? You get M-Write. Listen to the latest episode in the Origin Stories podcast as English professor Anne Ruggles Gere, director of the Sweetland Writing Center, and Ginger Schultz, assistant professor of chemistry, discuss how they came together, from disparate fields, to create the… Read More »

ITS hosts summer interns from Wolverine Pathways program

Wolverine Pathways is an academic program that began in 2015. Up to 60 6th grade and 9th grade students are selected from Detroit, Southfield Public, or Ypsilanti Community school districts. Once these students are admitted into the program, they participate in fall, winter, and summer sessions each year through their senior year of high school. The program offers… Read More »

Protect your UMICH account with two-factor

You can add protection for additional U-M systems, and for your personal information in Wolverine Access Employee Self-Service, by turning on two-factor for Weblogin. Two-factor provides additional security in case your UMICH (Level-1) password is stolen. The U-M Information Assurance team strongly recommends that you turn on two-factor to better protect your UMICH account and U-M systems and… Read More »

Users to be prompted for UMICH account recovery info

Resetting a forgotten UMICH (Level-1) password can be easy—but only if you’ve set up account recovery information ahead of time. When you save your account recovery information—a non-university email account and/or your mobile phone—we then know where to send your password-reset code in case you ever forget your password. To make this process easier, ITS will begin gradually… Read More »

Cloud Infrastructure Transformation Program launches new website

The Cloud Infrastructure Transformation Program now has a new website—http://its.umich.edu/projects/cloud-program/ The website is designed to provide information to campus about the Cloud Program, the various projects that are currently running under the program, as well as provide the latest updates and news. The site offers information in six areas: Why Cloud?: U-M is expanding our use of cloud services. Learn… Read More »