Could this new technology finally end the battle over the thermostat?

By | October 24, 2019

UM-Dearborn Assistant Professor of Computer and Information Science Mohamed Abouelenien is exploring whether machine learning can help create a customized, responsive climate control system that would automatically detect a person’s level of “thermal comfort” and then make continuous adjustments to their environment. Abouelenien and his collaborator, UM-Flint Associate Professor of Mechanical Engineering Mihai Burzo, used a thermal camera… Read More »

U-M takes top prize in cloud leadership award at Educause

At this year’s annual Educause conference in Chicago Oct. 14-17, the University of Michigan was honored with the E&I National Cloud Leadership Award for its lead role in the development and strategic guidance of the Unizin Data Platform (UDP). John Johnston, ITS program manager for analytics & data services, accepted the award on behalf of the university. Johnston… Read More »

UMSI gets $1 million grant for research on data curation

By | October 23, 2019

Researchers from the U-M School of Information (UMSI) and the Inter-university Consortium for Political and Social Research (ICPSR) have received grants totaling nearly $1 million from the Institute of Museum and Library Services and the National Science Foundation to study the impact of data curation on reuse.  Funding agencies increasingly are requiring researchers to share and archive their… Read More »

Requesting telecomm services just became easier

The ITS Infrastructure team successfully launched the new Service Request System (SRS) on Wednesday October 16, decommissioning the 16-year-old Online Service Center (OSC). The OSC used obsolete technology and had an outdated, non-intuitive web interface. It had also grown unreliable, experiencing routine outages, and had a high risk of permanent failure. The team set out to deliver a… Read More »

U-M and OSU find common ground…off the football field

While the famous football rivalry gets all the press, it’s easy to forget that U-M and Ohio State University are partners in a variety of ways off the field. The two schools are partnering in identity and access management (IAM) to identify short-term problems to solve together, and to develop shared future IAM approaches and solutions. “In today’s… Read More »

ServiceNow upgrade a success!

We’re pleased to announce that the October 12 ServiceNow upgrade to New York was completed and has been carefully tested. Five small post-upgrade issues were found and these have all been addressed.  In addition, an issue was found with originating emails not correctly attaching. We’re tracking this and plan to implement a fix in next week’s regularly scheduled… Read More »

CSCAR offers free workshops

By | October 18, 2019

Consulting for Statistics, Computing and Analytics Research (CSCAR) provides consulting services and training opportunities in statistics, data science, and advanced research computation through: Free consulting services, available in person by appointment, on a walk-in basis, or online–consulting is open to all U-M researchers. Workshops on a variety of topics open to all members of the U-M community–most workshops are… Read More »

ITS hosts Big Ten networking group meeting

On October 10-11, the U-M ITS network group hosted the Big Ten Academic Alliance (BTAA), bi-annual network leaders collaboration gathering. Close to 50 network and IT leaders from member universities of the Big Ten Network Directors and WiFi Group/IT Networking Group met at the Graduate Hotel in Ann Arbor. The last time the meeting was in Ann Arbor… Read More »

UM-Dearborn talent is in the cloud!

The University of Michigan-Dearborn is at the cutting edge of talent management — the strategic approach to ensuring that the university has the right people, in the right positions, with the right skills to have high performance. Technology to support talent management ensures employees are engaged with the university through clear job descriptions, aligned with key goals through… Read More »

Colleges need to focus on societal impact of new tech

In a recent article in “The Chronicle of Higher Education”, Shobita Parthasarathy, professor at the Gerald R. Ford School of Public Policy, called on colleges to teach future scientists, engineers, and policy makers, to think critically about the societal impact of new technologies. “Colleges must train the next generation of scientists, engineers, and policy makers to think more… Read More »

Profiles in IT: Mike Douglas—Customer experience leader

Mike Douglas has a new role as a customer experience team manager for LSA Technology Services. He was recently interviewed about his work by Teri Horton, senior instructional consultant at LSA. Michigan IT News also caught up with Mike to learn more about his approach to customer service. Empowerment, empathy, and active listening are key ingredients to his… Read More »

Center of Academic Innovation investing in Extended Reality technology

The Center of Academic Innovation is leading the University’s investment into Extended Reality, XR, technology. Over the next three years, departments will integrate XR into the residential and online experiences of students, faculty, and community members alike. XR a catch-all term for computer-generated environments and interactions including augmented reality, virtual reality, and mixed reality. This technology is already… Read More »

Blaauw, Sylvester are 2019 Distinguished University Innovators

By | October 4, 2019

Pioneering computer technology that is spurring innovation and disruption across industries has earned David Blaauw and Dennis Sylvester, professors of electrical engineering and computer science, this year’s Distinguished University Innovator Award. The pair will receive the award Oct. 22 at Celebrate Invention, an annual event that recognizes entrepreneurship and inventions from U-M researchers. Blaauw and Sylvester have worked… Read More »

Applications for HITS apprenticeship program now open

The Health Information Technology & Services (HITS) Service Desk is searching for students, recent graduates or other qualified workers to join its entry-level apprenticeship program.  The program is a partnership between Michigan Medicine and Washtenaw Community College (WCC).  Since it began in 2018, the apprenticeship program has had 14 participants and is looking to hire at least four more… Read More »

Virtual medical visits get wary welcome from older adults, poll finds

By | October 3, 2019

A new national poll carried out by the U-M Institute for Healthcare Policy and Innovation with support from AARP and Michigan Medicine suggests that people over 50 aren’t quite ready to fully embrace virtual health visits with their doctors and other providers — also known as telehealth. Only 4 percent of those polled had a video-based telehealth visit with a provider via smartphone or computer… Read More »