{"id":4617,"date":"2017-11-30T13:38:18","date_gmt":"2017-11-30T18:38:18","guid":{"rendered":"https:\/\/michigan.it.umich.edu\/news\/?p=4617"},"modified":"2024-07-08T06:06:10","modified_gmt":"2024-07-08T10:06:10","slug":"michigan-medicine-technology","status":"publish","type":"post","link":"https:\/\/michigan.it.umich.edu\/news\/2017\/11\/30\/michigan-medicine-technology\/","title":{"rendered":"As Michigan Medicine grows, so does the need for technology"},"content":{"rendered":"<h5><div id=\"metaslider-id-5629\" style=\"max-width: 500px; margin: 0 auto;\" class=\"ml-slider-3-109-0 metaslider metaslider-flex metaslider-5629 ml-slider has-dots-nav ms-theme-default\" role=\"region\" aria-label=\"West Ann Arbor-Parkland Plaza\" data-height=\"333\" data-width=\"500\">\n    <div id=\"metaslider_container_5629\">\n        <div id=\"metaslider_5629\">\n            <ul class='slides'>\n                <li style=\"display: block; width: 100%;\" class=\"slide-5651 ms-image \" aria-roledescription=\"slide\" data-date=\"2017-11-17 12:53:23\" data-filename=\"West-Ann-Arbor-17-500x333.jpg\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-17-500x333.jpg\" height=\"333\" width=\"500\" alt=\"\" class=\"slider-5629 slide-5651 msDefaultImage\" \/><div class=\"caption-wrap\"><div class=\"caption\">Randy Smith shows off a communication closet inside Parkland Plaza. (Chuck Marshall, HITS)<\/div><\/div><\/li>\n                <li style=\"display: none; width: 100%;\" class=\"slide-5652 ms-image \" aria-roledescription=\"slide\" data-date=\"2017-11-17 12:53:23\" data-filename=\"West-Ann-Arbor-18-500x333.jpg\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-18-500x333.jpg\" height=\"333\" width=\"500\" alt=\"\" class=\"slider-5629 slide-5652 msDefaultImage\" \/><div class=\"caption-wrap\"><div class=\"caption\">Randy Smith shows off a communication closet inside Parkland Plaza. (Chuck Marshall, HITS)<\/div><\/div><\/li>\n                <li style=\"display: none; width: 100%;\" class=\"slide-5643 ms-image \" aria-roledescription=\"slide\" data-date=\"2017-11-17 12:53:23\" data-filename=\"West-Ann-Arbor-1-500x333.jpg\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-1-500x333.jpg\" height=\"333\" width=\"500\" alt=\"\" class=\"slider-5629 slide-5643 msDefaultImage\" \/><div class=\"caption-wrap\"><div class=\"caption\">Parkland Plaza is home to 20 adult and pediatric primary and specialty care services. (Chuck Marshall, HITS)<\/div><\/div><\/li>\n                <li style=\"display: none; width: 100%;\" class=\"slide-5644 ms-image \" aria-roledescription=\"slide\" data-date=\"2017-11-17 12:53:23\" data-filename=\"West-Ann-Arbor-2-500x333.jpg\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-2-500x333.jpg\" height=\"333\" width=\"500\" alt=\"\" class=\"slider-5629 slide-5644 msDefaultImage\" \/><div class=\"caption-wrap\"><div class=\"caption\">HITS staff were busy preparing patient rooms for the November 27th opening of Parkland Plaza. (Chuck Marshall, HITS)<\/div><\/div><\/li>\n                <li style=\"display: none; width: 100%;\" class=\"slide-5654 ms-image \" aria-roledescription=\"slide\" data-date=\"2017-11-17 12:53:23\" data-filename=\"West-Ann-Arbor-23-500x333.jpg\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-23-500x333.jpg\" height=\"333\" width=\"500\" alt=\"\" class=\"slider-5629 slide-5654 msDefaultImage\" \/><div class=\"caption-wrap\"><div class=\"caption\">Randy Smith shows off a communication closet inside Parkland Plaza. (Chuck Marshall, HITS)<\/div><\/div><\/li>\n                <li style=\"display: none; width: 100%;\" class=\"slide-5645 ms-image \" aria-roledescription=\"slide\" data-date=\"2017-11-17 12:53:23\" data-filename=\"West-Ann-Arbor-9-500x333.jpg\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-9-500x333.jpg\" height=\"333\" width=\"500\" alt=\"\" class=\"slider-5629 slide-5645 msDefaultImage\" \/><div class=\"caption-wrap\"><div class=\"caption\">Cindy Belcher (right) talks to Ambulatory Care staff. (Chuck Marshall, HITS)<\/div><\/div><\/li>\n                <li style=\"display: none; width: 100%;\" class=\"slide-5655 ms-image \" aria-roledescription=\"slide\" data-date=\"2017-11-17 12:53:23\" data-filename=\"West-Ann-Arbor-25-500x333.jpg\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-25-500x333.jpg\" height=\"333\" width=\"500\" alt=\"\" class=\"slider-5629 slide-5655 msDefaultImage\" \/><div class=\"caption-wrap\"><div class=\"caption\">Yvette Salamy (right) plays the role of a patient during a MiChart simulation prior to Parkland Plaza opening. (Chuck Marshall, HITS)<\/div><\/div><\/li>\n                <li style=\"display: none; width: 100%;\" class=\"slide-5646 ms-image \" aria-roledescription=\"slide\" data-date=\"2017-11-17 12:53:23\" data-filename=\"West-Ann-Arbor-10-500x333.jpg\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-10-500x333.jpg\" height=\"333\" width=\"500\" alt=\"\" class=\"slider-5629 slide-5646 msDefaultImage\" \/><div class=\"caption-wrap\"><div class=\"caption\">Ambulatory Care staff conduct a MiChart simulation prior to Parkland Plaza opening. (Chuck Marshall, HITS)<\/div><\/div><\/li>\n                <li style=\"display: none; width: 100%;\" class=\"slide-5647 ms-image \" aria-roledescription=\"slide\" data-date=\"2017-11-17 12:53:23\" data-filename=\"West-Ann-Arbor-12-500x333.jpg\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-12-500x333.jpg\" height=\"333\" width=\"500\" alt=\"\" class=\"slider-5629 slide-5647 msDefaultImage\" \/><div class=\"caption-wrap\"><div class=\"caption\">Parkland Plaza's data racks are designed to support the building's technology for the next 20\u201325 years. (Chuck Marshall, HITS)<\/div><\/div><\/li>\n                <li style=\"display: none; width: 100%;\" class=\"slide-5650 ms-image \" aria-roledescription=\"slide\" data-date=\"2017-11-17 12:53:23\" data-filename=\"West-Ann-Arbor-16-500x333.jpg\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-16-500x333.jpg\" height=\"333\" width=\"500\" alt=\"\" class=\"slider-5629 slide-5650 msDefaultImage\" \/><div class=\"caption-wrap\"><div class=\"caption\">Network cabling is color coded to make it easier to distinguish. (Chuck Marshall, HITS)<\/div><\/div><\/li>\n            <\/ul>\n        <\/div>\n        \n    <\/div>\n<\/div><\/h5>\n<p><span style=\"font-weight: 400;\">The first thing you notice when entering <\/span><a href=\"http:\/\/www.uofmhealth.org\/our-locations\/parkland-plaza\"><span style=\"font-weight: 400;\">West Ann Arbor-Parkland Plaza<\/span><\/a><span style=\"font-weight: 400;\"> health center might be the welcome desk, floor-to-ceiling windows, or charming artwork. It probably isn\u2019t the WiFi access points, label printers, or network cables.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Randy Smith, a network architect with Health Information Technology &amp; Services (HITS), knows how integral that technology is to the health center\u2019s day-to-day operations. For more than two years, he worked with architects, engineers, telecommunications, and electricians to ensure<\/span><span style=\"font-weight: 400;\"> the 75,000-square-foot health center met the needs of its new occupants.<\/span><\/p>\n<h1><b>Brain of the building<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">\u201cDesigning and building the infrastructure is something most people don\u2019t think about,\u201d said Smith, who holds a Registered Communications Distribution Designer (RCDD) certification. \u201cThere are so many detailed actions happening behind the scenes to ensure every piece of technology works\u2014whether it be a phone, computer, fire alarm, or the security cameras.\u201d<\/span><\/p>\n<div class=\"perfect-pullquote vcard pullquote-align-right pullquote-border-placement-left\"><blockquote><p>\u201cAs more devices become IP-based, we want to be ready.\u201d<\/p><footer itemscope itemtype=\"http:\/\/schema.org\/Person\"><cite><span itemprop=\"name\">Randy Smith<\/span><\/cite><\/footer><\/blockquote><\/div>\n<p><span style=\"font-weight: 400;\">During a recent tour, Smith shows off a communication closet he calls the \u201cbrain of the building.\u201d While the data racks may look bare now, Smith said his involvement during the design phase ensures the building is capable of supporting future technology.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cBecause space is at a premium, I usually have to negotiate for it. It\u2019s easy for a design team to assume the communication closet can be located in a small, back corner of the building,\u201d Smith said. \u201cMy goal is to design a communication closet that will support the building for the next 20\u201325 years. That means it needs the space to grow. As more devices become IP-based, we want to be ready.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Home to 20 adult and pediatric primary and specialty care services, <\/span><span style=\"font-weight: 400;\">Parkland Plaza <\/span><span style=\"font-weight: 400;\">opened on November 27. The facility supports Michigan Medicine\u2019s strategy to <\/span><span style=\"font-weight: 400;\">increase patient access to U-M providers and grow its clinical workforce.\u00a0<\/span><\/p>\n<h1><b>Early involvement<\/b><\/h1>\n<p><span style=\"font-weight: 400;\">To ensure new and existing health care facilities are built or renovated with technology in mind, HITS staff get involved early in the process, and many others assist at some point during the effort. About 50 HITS staff supported the <\/span><span style=\"font-weight: 400;\">Parkland Plaza project.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cindy Belcher, desktop support supervisor with HITS, said her team installed more than 400 computers and 175 printers at Parkland Plaza. The team meets with Ambulatory Care activation team and clinicians to understand their specific workflow and make recommendations for integrating IT.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cIf a care team will be rolling in equipment like a fetal heart rate monitor, we need to ensure there are enough jacks in the room,\u201d <\/span><span style=\"font-weight: 400;\">Belcher said. \u201cWe\u2019ve learned to recommend high-end machines for speciality software, and in cases where groups share team rooms, we can also predict and remedy any software compatibility issues.\u201d <\/span><\/p>\n<h1><b>On-time delivery<\/b><\/h1>\n<div class=\"perfect-pullquote vcard pullquote-align-right pullquote-border-placement-left\"><blockquote><p>\u201cWorking directly with HITS staff is key to making sure we have the right data available in key places.\u201d<br \/>\n<\/p><footer itemscope itemtype=\"http:\/\/schema.org\/Person\"><cite><span itemprop=\"name\">Yvette Salamy<\/span><\/cite><\/footer><\/blockquote><\/div>\n<p><span style=\"font-weight: 400;\">Belcher acknowledged construction delays can sometimes impact her team, but they never want to be the reason a building doesn\u2019t open on time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWhen things get delayed, it just means we have less time to get in and do our jobs,\u201d Belcher said. \u201cWhen we gained access to Parkland Plaza in September, it was still an active construction site. Our team was wearing hard hats and safety glasses as we unboxed equipment and put computers, scanners, printers, and monitors in place.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The effort of the HITS staff is recognized by others involved in opening Parkland Plaza.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWorking directly with HITS staff is key to making sure we have the right data available in key places,\u201d said Yvette Salamy, senior project manager with ambulatory care. \u201cEveryone has been receptive and accommodating each step of the way.\u201d<\/span><\/p>\n<p><strong><a href=\"https:\/\/umhsheadlines.org\/2017\/11\/opening-act-west-ann-arbor-parkland-plaza-welcomes\/\">See more photos and read the article in Michigan Medicine Headlines<\/a>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The first thing you notice when entering West Ann Arbor-Parkland Plaza health center might be the welcome desk, floor-to-ceiling windows, or charming artwork. It probably isn\u2019t the WiFi access points, label printers, or network cables. Randy Smith, a network architect with Health Information Technology &amp; Services (HITS), knows how integral that technology is to the health center\u2019s day-to-day\u2026 <span class=\"read-more\"><a href=\"https:\/\/michigan.it.umich.edu\/news\/2017\/11\/30\/michigan-medicine-technology\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":28,"featured_media":5638,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","_umich_oidc_access":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_ef_editorial_meta_date_first-draft-date":"1511136000","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"1","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[4],"tags":[381,70,176,51,256],"class_list":["post-4617","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features","tag-desktop-support","tag-health","tag-hits","tag-medical","tag-network"],"uagb_featured_image_src":{"full":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-17.jpg",900,600,false],"thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-17-125x83.jpg",125,83,true],"medium":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-17-300x200.jpg",300,200,true],"medium_large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-17-768x512.jpg",665,443,true],"large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-17-700x467.jpg",600,400,true],"1536x1536":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-17.jpg",900,600,false],"2048x2048":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-17.jpg",900,600,false],"excerpt-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-17-200x140.jpg",200,140,true],"themonic-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-17-60x42.jpg",60,42,true],"ioslider-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-17-658x300.jpg",658,300,true],"post-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-17-665x443.jpg",665,443,true],"400x250-crop":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/11\/West-Ann-Arbor-17.jpg",375,250,false]},"uagb_author_info":{"display_name":"Heather Kipp, HITS Communications","author_link":"https:\/\/michigan.it.umich.edu\/news\/author\/hengeshl\/"},"uagb_comment_info":0,"uagb_excerpt":"The first thing you notice when entering West Ann Arbor-Parkland Plaza health center might be the welcome desk, floor-to-ceiling windows, or charming artwork. It probably isn\u2019t the WiFi access points, label printers, or network cables. Randy Smith, a network architect with Health Information Technology &amp; Services (HITS), knows how integral that technology is to the&hellip;","_links":{"self":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/4617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/comments?post=4617"}],"version-history":[{"count":20,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/4617\/revisions"}],"predecessor-version":[{"id":17209,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/4617\/revisions\/17209"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media\/5638"}],"wp:attachment":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media?parent=4617"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/categories?post=4617"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/tags?post=4617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}