{"id":2940,"date":"2017-03-30T09:30:53","date_gmt":"2017-03-30T13:30:53","guid":{"rendered":"https:\/\/michigan.it.umich.edu\/news\/?p=2940"},"modified":"2024-07-08T06:06:29","modified_gmt":"2024-07-08T10:06:29","slug":"enterprise-iam-program-aims-to-unite-university","status":"publish","type":"post","link":"https:\/\/michigan.it.umich.edu\/news\/2017\/03\/30\/enterprise-iam-program-aims-to-unite-university\/","title":{"rendered":"Enterprise IAM program aims to unite university"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2969\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize.jpg\" alt=\"Illustration of a woman in a U-M shirt connected by many nodes in a web\" width=\"870\" height=\"387\" srcset=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize.jpg 870w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize-125x56.jpg 125w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize-300x133.jpg 300w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize-768x342.jpg 768w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize-700x311.jpg 700w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize-665x296.jpg 665w\" sizes=\"auto, (max-width: 870px) 100vw, 870px\" \/><\/p>\n<p><b><\/b><span style=\"font-weight: 400;\">Imagine a researcher at the School of Dentistry who needs three different U-M accounts to do her daily work; or an LSA administrator who lacks current guidelines on how to request appropriate access for a new hire; or a clinical professor at Michigan Medicine who has to switch between different U-M accounts to use the U-M resources she needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These are just a few of the challenges the U-M community faces when it comes to accessing university resources with U-M accounts. Addressing these and other Identity and Access Management challenges are the focus of the newly formed Enterprise Identity and Access Management (EIAM) \u00a0program, which launched in January after receiving funding from the U-M Office of the Provost and Michigan Medicine. (See infobox below\u00a0on <\/span><i><span style=\"font-weight: 400;\">What is IAM?<\/span><\/i><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThis is the first time all U-M campuses, including Ann Arbor, Dearborn, Flint, and Michigan Medicine, are working together to improve how people obtain and use U-M accounts and access U-M resources,\u201d says Kelli Trosvig, the program\u2019s executive sponsor and vice president for information technology and chief information officer. \u201cThis coordination is essential to improve the teaching, research, and clinical missions of the university and to support the entire university community in their important work that changes the world.\u201d<\/span><div class=\"perfect-pullquote vcard pullquote-align-right pullquote-border-placement-left\"><blockquote><p>\u201cThis coordination is essential to improve the teaching, research, and clinical missions of the university.\u201d<\/p><footer itemscope itemtype=\"http:\/\/schema.org\/Person\"><cite><span itemprop=\"name\">Kelli Trosvig<\/span><\/cite><\/footer><\/blockquote><\/div><\/p>\n<p><span style=\"font-weight: 400;\">In the first 18 months and through seven different projects, the EIAM Program will:<br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Lay the foundation to set university-wide IAM priorities <\/b><span style=\"font-weight: 400;\">with a <\/span><span style=\"font-weight: 400;\">single program office and steering committee<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Prepare for future improvements<\/b><span style=\"font-weight: 400;\"> by piloting new services and identifying university-wide requirements<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Deliver quick wins to improve the current state<\/b><span style=\"font-weight: 400;\"> for the entire U-M community<\/span><\/li>\n<\/ul>\n<p>Projects currently underway focus on creating a university-wide role-based access service; piloting a social login option for low-risk U-M services; and examining the current and future state of the uniqname. One quick win expected this spring should<span style=\"font-weight: 400;\"> reduce end user frustration and reduce calls to service centers: improving documentation related to the onboarding and offboarding process on<\/span><span style=\"font-weight: 400;\"> U-M\u2019s academic campuses and Michigan Medicine.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Team members have been gathering <\/span><span style=\"font-weight: 400;\">input on<\/span><span style=\"font-weight: 400;\"> these efforts from colleagues in Information &amp; Technology Services (ITS) and Health Information Technology &amp; Services (HITS), as well as from administrative partners on various campuses and at Michigan Medicine. <\/span><span style=\"font-weight: 400;\">The program team will continue outreach as the projects progress.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If any of the EIAM program projects or topics are of interest to you or your unit, please contact the <\/span><a href=\"mailto:iam-program@umich.edu\"><span style=\"font-weight: 400;\">iam-program@umich.edu<\/span><\/a><span style=\"font-weight: 400;\"> to learn more or provide input. DePriest Dockins of ITS and and Nimi Subramanian of HITS are co-directors of the program.<\/span><\/p>\n<div class=\"omsc-box omsc-with-title omsc-with-bg-color omsc-with-icon omsc-icon-style-border omsc-icon-shape-circle\" style=\"border-color:#000000;background-color:#eff0f1;text-align:left\"><div class=\"omsc-box-icon-wrapper\"><div class=\"omsc-box-icon\" style=\"border-color:#eff0f1;color:#eff0f1;border-color:#000000;color:#000000;\"><i class=\"fa fa-info\"><\/i><\/div><\/div><div class=\"omsc-box-inner\"><div class=\"omsc-box-title\"><b>What is IAM?<\/b><\/div><\/p>\n<p><a href=\"http:\/\/its.umich.edu\/accounts-access\/uniqnames-passwords\/identity-access-management\"><span style=\"font-weight: 400;\">Identity &amp; Access Management (IAM) <\/span><\/a><span style=\"font-weight: 400;\">\u00a0makes it easy for you to get appropriate access and to collaborate with others at U-M and beyond. This helps you protect your privacy and the integrity of information belonging to you and to the university.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Identity management<\/b><span style=\"font-weight: 400;\"> connects you, and only you, with your online identity at U-M.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Access management<\/b><span style=\"font-weight: 400;\"> lets you into the systems and devices you are eligible to use\u2014and keeps out those who are not.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Projects currently underway include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Account Lifecycle Optimization<\/b><span style=\"font-weight: 400;\">: Deliver incremental enhancements to existing employee or affiliate onboarding and offboarding processes, documentation, and functionality.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Role and Access Management<\/b><span style=\"font-weight: 400;\">: Establish business process guidelines and conduct a pilot to improve the processes for assigning, managing, analyzing, and reporting on roles and access, including automation of tasks.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Social Login<\/b><span style=\"font-weight: 400;\">: \u00a0Conduct a pilot to allow non-U-M affiliates \u00a0such as contractors, vendors, or parents to use their social identities (Google, Facebook, Yahoo, etc.) to login to a low-risk, U-M provided service.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Uniqname Re-Evaluation and Recommendation<\/b><span style=\"font-weight: 400;\">: Document the administrative, technical, and end user challenges associated with our current uniqname design and use, then conduct an impact analysis on alternatives, and develop a plan to move forward.<\/span><\/li>\n<\/ul>\n<p><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A new program seeks to solve the challenges the U-M community faces when it comes to accessing university resources with U-M accounts.<\/p>\n","protected":false},"author":14,"featured_media":2969,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","_umich_oidc_access":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[4],"tags":[251,46],"class_list":["post-2940","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features","tag-eiam","tag-strategy"],"uagb_featured_image_src":{"full":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize.jpg",870,387,false],"thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize-125x56.jpg",125,56,true],"medium":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize-300x133.jpg",300,133,true],"medium_large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize-768x342.jpg",665,296,true],"large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize-700x311.jpg",600,267,true],"1536x1536":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize.jpg",870,387,false],"2048x2048":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize.jpg",870,387,false],"excerpt-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize-200x140.jpg",200,140,true],"themonic-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize-60x42.jpg",60,42,true],"ioslider-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize-658x300.jpg",658,300,true],"post-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize-665x296.jpg",665,296,true],"400x250-crop":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/UM-access-maize.jpg",400,178,false]},"uagb_author_info":{"display_name":"Jessica 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