{"id":26462,"date":"2022-12-09T12:33:31","date_gmt":"2022-12-09T17:33:31","guid":{"rendered":"https:\/\/michigan.it.umich.edu\/news\/?p=26462&#038;preview=true&#038;preview_id=26462"},"modified":"2024-07-08T06:04:20","modified_gmt":"2024-07-08T10:04:20","slug":"this-month-in-educause-year-end-wrap-highlights-and-best-practices","status":"publish","type":"post","link":"https:\/\/michigan.it.umich.edu\/news\/2022\/12\/09\/this-month-in-educause-year-end-wrap-highlights-and-best-practices\/","title":{"rendered":"This month in EDUCAUSE: Year-end wrap, highlights, and best practices"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"539\" height=\"121\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo.png\" alt=\"Educause logo\" class=\"wp-image-2801\" srcset=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo.png 539w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo-125x28.png 125w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo-300x67.png 300w\" sizes=\"auto, (max-width: 539px) 100vw, 539px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">My name is Irene Knokh and I\u2019m the EDUCAUSE ambassador for U-M.&nbsp;I share articles of interest, upcoming trends, and advocate on your behalf for&nbsp;EDUCAUSE.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to the December edition! \u2018Tis the homestretch!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For the different perspectives on the top 2023 issues from federal, corporate, teaching and senior IT leaders\u2019 view, <a href=\"http:\/\/2023\">visit the 2023 Top IT Issues report<\/a>. Below are some highlights as we wrap up 2022.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/er.educause.edu\/articles\/2022\/10\/top-10-it-issues-2023-foundation-models\">Top 2023 IT Issues and Foundations model article<\/a> is an in-depth summary of what we learned the pandemic; for 2023, there are three (3), \u201cbuilding blocks\u201d that will guide the future work. These are leadership, data, work, and learning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Highlights of key lessons from the IT Issues and Foundations model article:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Work doesn\u2019t only happen in the physical space for faculty, students, and staff<\/strong>. Students want the flexibility of physical and hybrid presence options. IT Teams can complete the work successfully in hybrid or remote circumstances. Work and life mesh with each other\u2014it is essential to provide staff the flexibility needed to manage both. Institutional culture must evolve-and it is important to ensure that IT staff have \u201ca seat at the table,\u201d especially since everyone needs an understanding of the institutions\u2019 priorities and missions.<\/li><li><strong>Technology is used to enhance and improve learning experience<\/strong>; equitable access to technological options is key in evaluating optimal approaches for student and staff learners. Education is not \u201cin service\u201d to the technology.<\/li><li><strong>Privacy and security are critical<\/strong>; although most institutions have training and security structure, it is important to verse students in these issues. How is data used? How should everyone be protected against AI biases and what is done with the data? Are students able to think critically and ask important questions? Having a better grasp of both will ensure that students, as well as staff, become better digital citizens.<\/li><li><strong>IT contributors must have options for progressing in roles<\/strong>\u2014money is important, and it is not the only thing. Meaningful work and being valued are vital \u2014 staff don\u2019t leave institutions. Employees leave leadership. It\u2019s the role of leaders to support, engage, and empower students, faculty, and staff (\u201cLeading with Wisdom and Humility\u201d).<\/li><li><strong>IT systems must be streamlined<\/strong> to support students\u2019 experience, \u201cEverything is everywhere at once.\u201d<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Below is the snapshot of all issues with links to relevant articles: <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Taken together, the <a href=\"https:\/\/er.educause.edu\/articles\/2022\/10\/top-10-it-issues-2023-foundation-models\">2023 Top 10 IT Issues<\/a> form a basis for the new foundation models, structured by three building blocks: 1) leadership (Leading with Wisdom); 2) data (The Ultra-Intelligent Institution); and 3) work and learning (Everything Is Anywhere). Highlights include: <\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>A Seat at the Table<\/strong>: Ensuring IT leadership is a full partner in institutional strategic planning<\/li><li><strong>Privacy and Cybersecurity 101<\/strong>: Embedding privacy and cybersecurity education and awareness in the curriculum and in the workplace<\/li><li><strong>Evolve, Adapt, or Lose Talent<\/strong>: Creating a workplace that allows for and supports movement up down and sideways to accommodate shifts in personal and professional goals and to foster healthier work\/life balance<\/li><li><strong>Smooth Sailing for the Student Experience<\/strong>: Using technology, data insight, and agility to create a frictionless student experience<\/li><li><strong>Enriching the Leadership Playbook<\/strong>: Leading with humility and candor to engage, empower, and retain the IT workforce<\/li><li><strong>Expanding Enrollments and the Bottom Line<\/strong>: Focusing data and analytics initiatives on identifying academic programs with high potential for recruitment ROI<\/li><li><strong>Moving from Data Insight to Data Action<\/strong>: Converting data analytics into action plans to power institutional performance, enhance operational efficiency, and improve student success<\/li><li><strong>A New Era of IT Support<\/strong>: Updating IT services to support remote\/hybrid work<\/li><li><strong>Online, In-Person, or Hybrid<\/strong>? Yes: Developing a learning-first, technology-enabled learning strategy<\/li><li><strong>SaaS, ERP, and CRM<\/strong>: An Alphabet Soup of Opportunity: Managing cost, risk, and value of investments in new ERP solutions<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">From Thinking to Doing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Review the state of Digital Transformation, Cultural Change, and \u201cFrom Thinking to Doing\u201d blueprint in the <a href=\"https:\/\/www.educause.edu\/showcase-series\/2022\/forward-your-2023-planning-guide\/?utm_source=Selligent&amp;utm_medium=email&amp;utm_campaign=sec_newsletter&amp;utm_content=12-6-22&amp;utm_term=_&amp;m_i=_yb8O8NFBzZ2ENZjb%2Btq9gyqjuhDEbo5B%2BHt3q6TfFrB_wY9Uz%2BkyxpubK13msX4PsaA5XBZQJ6vXn3EXiLZ7jiXiQf5_G&amp;M_BT=1304864411\">Looking Forward: Your 2023 planning guide<\/a>. The guide is a review of key issues, challenges, and lessons learned in the past two years-with an emphasis on what needs to happen to support students, faculty, and staff.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">IT 2023 Teaching and Learning<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In the <a href=\"https:\/\/er.educause.edu\/articles\/2022\/10\/teaching-and-learning-perspectives-on-the-educause-2023-top-10-it-issues\">Teaching and Learning Perspectives on the 2023 top 10 IT issues<\/a>, the discussion centers around retaining and investing in top talent, and endeavoring to resolve challenges before the become huge. The motto for the students is \u201cEverything Everywhere All at Once\u201d and the institutions\u2019 goal is to make it happen. \u201cThus, institutions will need to invest in simulcast classrooms as well as in the pedagogy and processes to offer high-flexibility classes. As enrollment pressures continue, the<br>higher education institutions that embrace this new model of high flexibility will be much more successful than the ones that do not.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">IT 2023 Federal Policies Thoughts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As I\u2019ve been reading the <a href=\"https:\/\/er.educause.edu\/articles\/2022\/10\/federal-policy-perspectives-on-the-educause-2023-top-10-it-issues\">Federal Policy Perspectives on the EDUCAUSE 2023 Top 10 IT Issues<\/a>, the reminder about non flagship schools stuck with me: &#8220;When you&#8217;re putting together a policy [cybersecurity, privacy], if you&#8217;re thinking about flagship<br>universities and their ability to do something, please also keep in mind the small rural community college or the small private liberal arts institution that isn&#8217;t located in a high-population area with a concentration of technology and cybersecurity professionals. These institutions often rely on staff to wear many hats, and increasing the volume or complexity of requirements very much adds to or, in many cases, multiplies the impact on staff of trying to stay in compliance.&#8221; \u2014Keith &#8220;Mac&#8221; McIntosh,<br>Vice President and Chief Information Officer, University of Richmond<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">How are medium and small institutions, and community colleges even in larger areas deal with all these issues? \u201cPlease don\u2019t forget about us.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A note of gratitude<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you to Chris Eagle, EDUCAUSE coordinator at U-M, and Stephanie Dascola, Michigan IT News editor, for always encouraging and supporting me to write and not ever give up! Thank you to Annaliese Gottschalk, Michigan IT News co-editor, for your involvement in getting my newsletter published each month and reading through my \u201clet\u2019s edit this a bit\u201d emails.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Readers: All of us work through constant changes, new information, integrating teaching and learning together\u2014and just trying to stay on top of it! Thank you for everything that you do!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cSee you\u201d in February 2023!&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Irene<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about the content, tidbits you\u2019d like to share, or anything EDUCAUSE related, email <a href=\"mailto:iknokh@umich.edu\">Irene Knokh<\/a>, instructional design and technology consultant, Professional Development and Education for Nursing, or <a href=\"mailto:ceag@umich.edu\">Chris Eagle<\/a>, EDUCAUSE coordinator for U-M.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>My name is Irene Knokh and I\u2019m the EDUCAUSE ambassador for U-M.&nbsp;I share articles of interest, upcoming trends, and advocate on your behalf for&nbsp;EDUCAUSE. Welcome to the December edition! \u2018Tis the homestretch! For the different perspectives on the top 2023 issues from federal, corporate, teaching and senior IT leaders\u2019 view, visit the 2023 Top IT Issues report. Below\u2026 <span class=\"read-more\"><a href=\"https:\/\/michigan.it.umich.edu\/news\/2022\/12\/09\/this-month-in-educause-year-end-wrap-highlights-and-best-practices\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":164,"featured_media":2799,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","_umich_oidc_access":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[6],"tags":[203,188,26],"class_list":["post-26462","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-professional-development","tag-educause","tag-people","tag-training"],"uagb_featured_image_src":{"full":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo.jpg",400,400,false],"thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo-100x100.jpg",100,100,true],"medium":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo-200x200.jpg",200,200,true],"medium_large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo.jpg",400,400,false],"large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo.jpg",400,400,false],"1536x1536":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo.jpg",400,400,false],"2048x2048":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo.jpg",400,400,false],"excerpt-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo-200x140.jpg",200,140,true],"themonic-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo-60x42.jpg",60,42,true],"ioslider-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo-400x300.jpg",400,300,true],"post-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo.jpg",400,400,false],"400x250-crop":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/03\/educause-logo.jpg",250,250,false]},"uagb_author_info":{"display_name":"Irina \"Irene\" Knokh, Professional Development and Education For Nursing","author_link":"https:\/\/michigan.it.umich.edu\/news\/author\/iknokh\/"},"uagb_comment_info":0,"uagb_excerpt":"My name is Irene Knokh and I\u2019m the EDUCAUSE ambassador for U-M.&nbsp;I share articles of interest, upcoming trends, and advocate on your behalf for&nbsp;EDUCAUSE. Welcome to the December edition! \u2018Tis the homestretch! For the different perspectives on the top 2023 issues from federal, corporate, teaching and senior IT leaders\u2019 view, visit the 2023 Top IT&hellip;","_links":{"self":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/26462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/users\/164"}],"replies":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/comments?post=26462"}],"version-history":[{"count":4,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/26462\/revisions"}],"predecessor-version":[{"id":26473,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/26462\/revisions\/26473"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media\/2799"}],"wp:attachment":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media?parent=26462"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/categories?post=26462"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/tags?post=26462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}