{"id":23051,"date":"2021-02-24T16:43:06","date_gmt":"2021-02-24T21:43:06","guid":{"rendered":"https:\/\/michigan.it.umich.edu\/news\/?p=23051"},"modified":"2024-07-08T06:04:35","modified_gmt":"2024-07-08T10:04:35","slug":"on-campus-to-online-michigan-it-supports-summer-and-special-programs","status":"publish","type":"post","link":"https:\/\/michigan.it.umich.edu\/news\/2021\/02\/24\/on-campus-to-online-michigan-it-supports-summer-and-special-programs\/","title":{"rendered":"On-campus to online: Michigan IT supports summer and special programs"},"content":{"rendered":"\n<div class=\"alignnormal\"><div id=\"metaslider-id-23089\" style=\"max-width: 800px; margin: 0 auto;\" class=\"ml-slider-3-109-0 metaslider metaslider-flex metaslider-23089 ml-slider has-dots-nav ms-theme-default\" role=\"region\" aria-label=\"CEO Outreach\" data-height=\"600\" data-width=\"800\">\n    <div id=\"metaslider_container_23089\">\n        <div id=\"metaslider_23089\" class=\"flexslider\">\n            <ul class='slides'>\n                <li style=\"display: block; width: 100%;\" class=\"slide-23090 ms-image \" aria-roledescription=\"slide\" data-date=\"2021-02-25 11:10:26\" data-filename=\"Virtual-Campus-Visit-Tour-Guides.png\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" width=\"747\" height=\"420\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Virtual-Campus-Visit-Tour-Guides.png\" class=\"slider-23089 slide-23090 msDefaultImage\" alt=\"screenshot of two student virtual guides\" rel=\"\" title=\"Virtual-Campus-Visit-Tour-Guides\" style=\"margin-top: 9.3875502008032%\" srcset=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Virtual-Campus-Visit-Tour-Guides.png 747w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Virtual-Campus-Visit-Tour-Guides-300x169.png 300w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Virtual-Campus-Visit-Tour-Guides-600x337.png 600w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Virtual-Campus-Visit-Tour-Guides-665x374.png 665w\" sizes=\"auto, (max-width: 747px) 100vw, 747px\" \/><div class=\"caption-wrap\"><div class=\"caption\">Virtual student tour guides help K-12 participants learn about the university experience. (CEO)<\/div><\/div><\/li>\n                <li style=\"display: none; width: 100%;\" class=\"slide-23091 ms-image \" aria-roledescription=\"slide\" data-date=\"2021-02-25 11:10:26\" data-filename=\"INPACT.png\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"600\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/INPACT.png\" class=\"slider-23089 slide-23091 msDefaultImage\" alt=\"screenshot of students on left and female instructor on right\" rel=\"\" title=\"INPACT\" style=\"margin-top: 6.25%\" srcset=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/INPACT.png 960w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/INPACT-300x188.png 300w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/INPACT-600x375.png 600w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/INPACT-768x480.png 768w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/INPACT-665x416.png 665w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><div class=\"caption-wrap\"><div class=\"caption\">Rebecca Hasson, associate professor and director of the InPACT program, updates CEO's Faculty Forum on the Statewide plan to promote youth physical activity in Michigan during the COVID-19 pandemic and beyond. CEO)<\/div><\/div><\/li>\n                <li style=\"display: none; width: 100%;\" class=\"slide-23092 ms-image \" aria-roledescription=\"slide\" data-date=\"2021-02-25 11:10:26\" data-filename=\"AeroSpace-Engineering-Quidditch.png\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"420\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/AeroSpace-Engineering-Quidditch.png\" class=\"slider-23089 slide-23092 msDefaultImage\" alt=\"screenshot of students playing quidditch with drones on left and instructor on right\" rel=\"\" title=\"AeroSpace-Engineering-Quidditch\" style=\"margin-top: 6.25%\" srcset=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/AeroSpace-Engineering-Quidditch.png 672w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/AeroSpace-Engineering-Quidditch-300x188.png 300w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/AeroSpace-Engineering-Quidditch-600x375.png 600w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/AeroSpace-Engineering-Quidditch-665x416.png 665w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><div class=\"caption-wrap\"><div class=\"caption\">Anouck Girard, professor of  aerospace engineering, observes students playing \"quadcopter quidditch\" as part of the aerospace engineering outreach program. (CEO)<\/div><\/div><\/li>\n                <li style=\"display: none; width: 100%;\" class=\"slide-23093 ms-image \" aria-roledescription=\"slide\" data-date=\"2021-02-25 11:10:26\" data-filename=\"Math-Corps-2-Student-Quotes-1.png\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"800\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Math-Corps-2-Student-Quotes-1.png\" class=\"slider-23089 slide-23093 msDefaultImage\" alt=\"screenshot of student quotes and three instructors\" rel=\"\" title=\"Math-Corps-2-Student-Quotes-1\" style=\"margin-top: 6.25%\" srcset=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Math-Corps-2-Student-Quotes-1.png 1280w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Math-Corps-2-Student-Quotes-1-300x188.png 300w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Math-Corps-2-Student-Quotes-1-600x375.png 600w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Math-Corps-2-Student-Quotes-1-768x480.png 768w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Math-Corps-2-Student-Quotes-1-665x416.png 665w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><div class=\"caption-wrap\"><div class=\"caption\">Faculty members (top to bottom) Darryl Koch, Stephen DeBacker, and Yunus Zeytuncu share student quotes from this year\u2019s virtual Math Corps program. (CEO)<\/div><\/div><\/li>\n            <\/ul>\n        <\/div>\n        \n    <\/div>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><em>This is the first in a series of articles that will highlight virtual outreach programs that develop the next generation of Leaders and Best at U-M, as well as opportunities for the Michigan IT community to get involved.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">For many students, U-M\u2019s summer and special programs are possibly among the few moments in their K-12 lives to experience college. Attending a summer or special program could mean the difference between a student deciding college is, or isn\u2019t, for them. The programs help ease fears that college is unattainable, and that college is possible. The loss of that opportunity would have a big impact on the lives and futures of young people across the state.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So as many traditional on-campus summer programs moved online in response to the pandemic, a collaborative cross-campus team was created in spring 2020 to provide a seamless experience for program providers and participants. It included staff from <a href=\"https:\/\/its.umich.edu\/\">Information and Technology Services (ITS)<\/a>, <a href=\"https:\/\/ceo.umich.edu\/\">Center for Educational Outreach<\/a>, <a href=\"https:\/\/childrenoncampus.umich.edu\/\">Children on Campus<\/a>, and <a href=\"https:\/\/conferences.umich.edu\/\">Conference &amp; Events specialists<\/a>. Together, they focused on creating an effective, efficient, and easy customer experience.&nbsp;<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Technology tools enabled this work<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">ITS worked with campus partners to support the planning and delivery of programs, conferences, or events that moved online. The team created a flexible workflow to help program managers define needs, connecting them with ITS experts on tools such as Canvas, U-M Google, and Zoom at U-M.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zoom at U-M was used for meetings, Google Chat for connecting online, and shared Google Docs for collaboration. The team also presented on a <a href=\"https:\/\/docs.google.com\/presentation\/d\/1lfT4gBAo1GGWhTyfqMA_ukmJdgOwyC9gNL8pPOgvgRY\/edit#slide=id.g9c4c5cf84e_0_2\">poster<\/a> for the Michigan IT Symposium, and shared lessons learned with the University Outreach Council.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In a short amount of time, the ITS team tackled many challenges, including,&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>verifying or amending ITS contracts so that tech tools could be used by minors;&nbsp;<\/li><li>crafting checklists and resource lists for program developers;&nbsp;<\/li><li>writing documentation to be used among all the support teams to maintain transparency and a high level of customer service;&nbsp;<\/li><li>developing a best practices guide with links to documentation;&nbsp;<\/li><li>creating a workflow and a single support request form;&nbsp;<\/li><li>utilizing TeamDynamix to manage support requests;&nbsp;<\/li><li>and successfully communicating updates to the pre-college community at U-M through CEO\u2019s University Outreach Council.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To date, the team has served 2,400 participants, 110 programs, and 22 departments. \u201cWithout this partnership and working together to navigate the unknown and confusion, many programs would not have been able to run this year, removing the opportunity to engage with countless students,\u201d said Marissa Taylor, program manager for CEO.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Colleen McCormick, ITS customer advocacy manager, also took part in the project. She witnessed firsthand that although the team was small and had formed quickly, they worked well together.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThe team was purpose-driven, with goals of being responsive to requests and providing a cohesive customer experience for program sponsors, planners, and participants. The team thrived on supporting each other with kudos and words of appreciation to ITS, as the value of the services and support provided by our colleagues are recognized as vital for these virtual programs,\u201d said McCormick.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Build job skills, get involved virtually&nbsp;<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">This pilot program continues to support academic and non-academic programs, conferences, and special events that will be online or hybrid (online and in-person) in summer 2021. Plans are ramping up now for the coming summer with 25 new virtual programs, and the team is looking to add to their roster of expertise.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThis is a perfect opportunity to join in delivering an important experience to youth. I know I learned a lot of new IT skills and many others did as well&#8212;but our expertise isn\u2019t technology,\u201d said Taylor. \u201cThere is a gap ready for Michigan IT volunteers to fill if they would like to give back to the community. Being on this team and supporting these life-changing programs for students can also be a great way for staff to fulfill professional or unit Diversity, Equity and Inclusion goals.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">She encourages staff to check with their supervisor to understand unit and personal professional DEI goals. An added benefit includes networking and building relationships with other units that often lead to dynamic cross-campus partnerships and new streamlined processes. Supervisors have a valuable role in encouraging and supporting their staff to get involved. They can also set the expectation about whether staff should use professional time, vacation time, or some combination of both to participate.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cSuch strong working relationships were built among the team members,\u201d said Taylor. \u201cThis is a wonderful opportunity to give back to our community. We are excited about how the programs can benefit from the technical expertise of those who are looking for ways to be a part of programs that equip and inspire students to go to college.\u201d&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Please reach out to Marissa Taylor at <\/strong><a href=\"mailto:mnrivas@umich.edu\"><strong>mnrivas@umich.edu<\/strong><\/a><strong> to get involved today!<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Thank you to Marissa Taylor and Amanda Hudeck (CEO), and Colleen McCormick (ITS), for their contributions to this story.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Virtual outreach programs develop the next generation of Leaders and Best at U-M, as well as opportunities for the Michigan IT community to get involved.<\/p>\n","protected":false},"author":50,"featured_media":23264,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","_umich_oidc_access":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[6,4],"tags":[414,487,96],"class_list":["post-23051","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-professional-development","category-features","tag-community-engagement","tag-outreach","tag-students"],"uagb_featured_image_src":{"full":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Quidditch.png",853,569,false],"thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Quidditch-400x266.png",400,266,true],"medium":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Quidditch-300x200.png",300,200,true],"medium_large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Quidditch-768x512.png",665,443,true],"large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Quidditch-600x400.png",600,400,true],"1536x1536":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Quidditch.png",853,569,false],"2048x2048":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Quidditch.png",853,569,false],"excerpt-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Quidditch-200x140.png",200,140,true],"themonic-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Quidditch-60x42.png",60,42,true],"ioslider-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Quidditch-658x300.png",658,300,true],"post-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Quidditch-665x444.png",665,444,true],"400x250-crop":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/Quidditch-400x266.png",376,250,true]},"uagb_author_info":{"display_name":"D. Stephanie Dascola, Medical School Office of Research","author_link":"https:\/\/michigan.it.umich.edu\/news\/author\/sdascola\/"},"uagb_comment_info":0,"uagb_excerpt":"Virtual outreach programs develop the next generation of Leaders and Best at U-M, as well as opportunities for the Michigan IT community to get involved.","_links":{"self":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/23051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/users\/50"}],"replies":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/comments?post=23051"}],"version-history":[{"count":15,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/23051\/revisions"}],"predecessor-version":[{"id":23246,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/23051\/revisions\/23246"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media\/23264"}],"wp:attachment":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media?parent=23051"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/categories?post=23051"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/tags?post=23051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}