{"id":21798,"date":"2021-02-02T00:00:00","date_gmt":"2021-02-02T05:00:00","guid":{"rendered":"https:\/\/michigan.it.umich.edu\/news\/?p=21798&preview=true&preview_id=21798"},"modified":"2024-07-08T06:04:37","modified_gmt":"2024-07-08T10:04:37","slug":"host-drop-in-meetings-virtually-over-zoom-with-remote-office-hours-queue","status":"publish","type":"post","link":"https:\/\/michigan.it.umich.edu\/news\/2021\/02\/02\/host-drop-in-meetings-virtually-over-zoom-with-remote-office-hours-queue\/","title":{"rendered":"Host drop-in meetings virtually over Zoom with Remote Office Hours Queue"},"content":{"rendered":"\n
\"student
(Unsplash: Christina @ wocintechchat.com)<\/figcaption><\/figure><\/div>\n\n\n\n

ITS recently updated the Remote Office Hours Queue (ROHQ) application<\/a> to support U-M Zoom meetings. The ROHQ software allows users to create meeting queues that virtually simulate waiting in line to meet with someone. ROHQ can be used for in-person queueing, virtual queueing with a unique videoconferencing meeting for each attendee, and even hybrid (both in person and virtual). ROHQ has supported BlueJeans meetings since its conception at the beginning of the pandemic, but with the growth of U-M Zoom usage, and the impending retirement of BlueJeans<\/a>, ITS worked hard to release the U-M Zoom update in time for Winter term.<\/p>\n\n\n\n

\u201cWith over 180 students in my course and 31 student groups, ROHQ helps manage office hours and student expectations. They know their place in the queue and I also know how many students are waiting so I can manage my time better. I am notified by text when a student signs up and nothing beats not having to create and keep track of Zoom meeting links since they are created automatically. It has really made my life so much easier,\u201d said Massy Mutumba, Assistant Professor, School of Nursing, UM-Ann Arbor.<\/p>\n\n\n\n

Academic advising, including peer advising, has also benefited from the queue system. Many departments have also created \u201cvirtual lobbies\u201d with ROHQ\u2014one static link that they can share with visitors to their office to seek help from a staff member.<\/p>\n\n\n\n

\u201cThe support ITS has provided to upgrade the tool to meet our needs has been amazing! Our queue is the main contact point for our office with multiple staff members to conduct meetings with students at the same time. The recently added ‘Meetings in Progress’ section, released with the introduction of U-M Zoom, allows us to better manage multiple meetings. It\u2019s easy to see which of my staff members are currently meeting with students and how many students are waiting to meet,\u201d said Andrew Beverly, Student Advising & Resource Team (START) director, UM-Dearborn.<\/p>\n\n\n\n

Maggie Davidson, the ROHQ team lead added, \u201cIt has been exciting to watch usage increase and expand to include many academic and administrative use cases. There are now hundreds of queues on the system. It feels good to know this ITS service is helping to relieve some of the stress of organizing office hours during this challenging time.\u201d<\/p>\n\n\n\n

All faculty, staff, and students on all U-M campuses and Michigan Medicine are eligible to host their own queues in ROHQ. ROHQ is NOT approved for protected health information (PHI) and may not be used for patient interactions.<\/p>\n\n\n\n

To learn how to get started with your own queue as a host, refer to the ROHQ host documentation<\/a>, which includes updated tutorial videos. For additional questions or further information concerning Remote Office Hours Queue, please contact the ITS Service Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

ITS recently updated the Remote Office Hours Queue (ROHQ) application to support U-M Zoom meetings. The ROHQ software allows users to create meeting queues that virtually simulate waiting in line to meet with someone. ROHQ can be used for in-person queueing, virtual queueing with a unique videoconferencing meeting for each attendee, and even hybrid (both in person and\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":10,"featured_media":22816,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","_umich_oidc_access":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_ef_editorial_meta_date_first-draft-date":"1611532800","_ef_editorial_meta_paragraph_assignment":" focus on the release and addition of Zoom as the videoconferencing tool of choice in the queue and touch on the fact that BlueJeans is retiring. The benefit of the tool to faculty and advisors should be highlighted because now that Zoom is the primary method for meeting remotely more people will be apt to use it. Maggie and the development team can speak to the number of requests that have been for Zoom to be added to the tool. ","_ef_editorial_meta_checkbox_needs-photo":"1","_ef_editorial_meta_number_word-count":"300","footnotes":""},"categories":[7,4],"tags":[906,225,806],"class_list":["post-21798","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-projects-services","category-features","tag-roh","tag-videoconferencing","tag-zoom"],"uagb_featured_image_src":{"full":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/6x8christina-wocintechchat-com-AHfRjkk8QcE-unsplash.jpg",432,576,false],"thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/6x8christina-wocintechchat-com-AHfRjkk8QcE-unsplash-400x266.jpg",400,266,true],"medium":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/6x8christina-wocintechchat-com-AHfRjkk8QcE-unsplash-225x300.jpg",225,300,true],"medium_large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/6x8christina-wocintechchat-com-AHfRjkk8QcE-unsplash.jpg",432,576,false],"large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/6x8christina-wocintechchat-com-AHfRjkk8QcE-unsplash.jpg",432,576,false],"1536x1536":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/6x8christina-wocintechchat-com-AHfRjkk8QcE-unsplash.jpg",432,576,false],"2048x2048":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/6x8christina-wocintechchat-com-AHfRjkk8QcE-unsplash.jpg",432,576,false],"excerpt-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/6x8christina-wocintechchat-com-AHfRjkk8QcE-unsplash-200x140.jpg",200,140,true],"themonic-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/6x8christina-wocintechchat-com-AHfRjkk8QcE-unsplash-60x42.jpg",60,42,true],"ioslider-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/6x8christina-wocintechchat-com-AHfRjkk8QcE-unsplash-432x300.jpg",432,300,true],"post-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/6x8christina-wocintechchat-com-AHfRjkk8QcE-unsplash.jpg",432,576,false],"400x250-crop":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2021\/02\/6x8christina-wocintechchat-com-AHfRjkk8QcE-unsplash-400x266.jpg",376,250,true]},"uagb_author_info":{"display_name":"Joel Iverson, ITS Communications","author_link":"https:\/\/michigan.it.umich.edu\/news\/author\/iversj\/"},"uagb_comment_info":0,"uagb_excerpt":"ITS recently updated the Remote Office Hours Queue (ROHQ) application to support U-M Zoom meetings. The ROHQ software allows users to create meeting queues that virtually simulate waiting in line to meet with someone. ROHQ can be used for in-person queueing, virtual queueing with a unique videoconferencing meeting for each attendee, and even hybrid (both…","_links":{"self":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/21798","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/comments?post=21798"}],"version-history":[{"count":10,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/21798\/revisions"}],"predecessor-version":[{"id":22896,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/21798\/revisions\/22896"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media\/22816"}],"wp:attachment":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media?parent=21798"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/categories?post=21798"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/tags?post=21798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}