{"id":18796,"date":"2020-04-30T16:40:00","date_gmt":"2020-04-30T20:40:00","guid":{"rendered":"https:\/\/michigan.it.umich.edu\/news\/?p=18796"},"modified":"2024-07-08T06:05:00","modified_gmt":"2024-07-08T10:05:00","slug":"virtual-care-at-michigan-medicine-explodes-amid-covid-19-pandemic","status":"publish","type":"post","link":"https:\/\/michigan.it.umich.edu\/news\/2020\/04\/30\/virtual-care-at-michigan-medicine-explodes-amid-covid-19-pandemic\/","title":{"rendered":"Virtual care at Michigan Medicine explodes amid COVID-19 pandemic"},"content":{"rendered":"\n
\""
Certified physician assistant Stanley Mukundi carries out a virtual visit last year. (Michigan Medicine)<\/figcaption><\/figure><\/div>\n\n\n\n

On March 9, Michigan Medicine treated its\u00a0first COVID-19 patient, one of two in the state, prompting Michigan Gov. Gretchen Whitmer to mandate that non-essential workers \u201cStay Home and Stay Safe.\u201d To Michigan Medicine ambulatory care clinics, this meant deferring all in-person, non-critical appointments and elective surgeries, creating a backlog of appointments that pushed virtual care to the forefront.<\/p>\n\n\n\n

In the ensuing weeks, the use of virtual visits exploded<\/a>.<\/p>\n\n\n\n

Impact of COVID-19 on virtual visits<\/strong><\/h2>\n\n\n\n

\u201cDuring the month of February, Michigan Medicine conducted 444 video visits,\u201d said Jessie DeVito, associate director of virtual care operations for the U-M Medical Group. \u201cIn March, we completed over 6,800.\u201d<\/p>\n\n\n\n

\"\"<\/figure><\/div>\n\n\n\n

These impressive numbers continue to trend upward, with 26,907 video visits completed in April.  The rise only represents video visits conducted through MiChart, but DeVito said that patients have also reached out to providers via other platforms, further increasing the number of actual visits.<\/p>\n\n\n\n

Like video visits, E-Visit usage has skyrocketed as well. E-visits involve a patient filling out a condition-specific questionnaire within the patient portal and then receiving a written treatment plan from a Michigan Medicine provider. This E-Visit surge has been propelled by the recently introduced ability for this patient\/provider messaging exchange in MiChart to address and triage COVID-19 related symptoms. <\/p>\n\n\n\n

\u201cBy keeping patients and providers at home, we\u2019re able to provide the care people need while flattening the curve and preventing the health care system from getting overwhelmed,\u201d DeVito said.<\/p>\n","protected":false},"excerpt":{"rendered":"

On March 9, Michigan Medicine treated its\u00a0first COVID-19 patient, one of two in the state, prompting Michigan Gov. Gretchen Whitmer to mandate that non-essential workers \u201cStay Home and Stay Safe.\u201d To Michigan Medicine ambulatory care clinics, this meant deferring all in-person, non-critical appointments and elective surgeries, creating a backlog of appointments that pushed virtual care to the forefront.\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":18798,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","_umich_oidc_access":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[5],"tags":[810,402,539],"class_list":["post-18796","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-campus-news","tag-covid","tag-michigan-medicine","tag-telehealth"],"uagb_featured_image_src":{"full":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/05\/Virtual-care-768x576-1.jpg",768,576,false],"thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/05\/Virtual-care-768x576-1-187x140.jpg",187,140,true],"medium":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/05\/Virtual-care-768x576-1-267x200.jpg",267,200,true],"medium_large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/05\/Virtual-care-768x576-1.jpg",665,499,false],"large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/05\/Virtual-care-768x576-1-700x525.jpg",600,450,true],"1536x1536":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/05\/Virtual-care-768x576-1.jpg",768,576,false],"2048x2048":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/05\/Virtual-care-768x576-1.jpg",768,576,false],"excerpt-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/05\/Virtual-care-768x576-1-200x140.jpg",200,140,true],"themonic-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/05\/Virtual-care-768x576-1-60x42.jpg",60,42,true],"ioslider-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/05\/Virtual-care-768x576-1-658x300.jpg",658,300,true],"post-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/05\/Virtual-care-768x576-1-665x499.jpg",665,499,true],"400x250-crop":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/05\/Virtual-care-768x576-1.jpg",333,250,false]},"uagb_author_info":{"display_name":"News Staff","author_link":"https:\/\/michigan.it.umich.edu\/news\/author\/mitnewsadm\/"},"uagb_comment_info":0,"uagb_excerpt":"On March 9, Michigan Medicine treated its\u00a0first COVID-19 patient, one of two in the state, prompting Michigan Gov. Gretchen Whitmer to mandate that non-essential workers \u201cStay Home and Stay Safe.\u201d To Michigan Medicine ambulatory care clinics, this meant deferring all in-person, non-critical appointments and elective surgeries, creating a backlog of appointments that pushed virtual care…","_links":{"self":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/18796","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/comments?post=18796"}],"version-history":[{"count":3,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/18796\/revisions"}],"predecessor-version":[{"id":18802,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/18796\/revisions\/18802"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media\/18798"}],"wp:attachment":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media?parent=18796"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/categories?post=18796"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/tags?post=18796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}