{"id":17583,"date":"2020-01-22T09:00:00","date_gmt":"2020-01-22T14:00:00","guid":{"rendered":"https:\/\/michigan.it.umich.edu\/news\/?p=17583&#038;preview=true&#038;preview_id=17583"},"modified":"2024-07-08T06:05:09","modified_gmt":"2024-07-08T10:05:09","slug":"psa-download-bluejeans-recordings-within-90-days","status":"publish","type":"post","link":"https:\/\/michigan.it.umich.edu\/news\/2020\/01\/22\/psa-download-bluejeans-recordings-within-90-days\/","title":{"rendered":"PSA: Download BlueJeans recordings within 90 days"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"359\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/01\/BlueJeans_recording2-700x359.png\" alt=\"\" class=\"wp-image-17586\" srcset=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/01\/BlueJeans_recording2-700x359.png 700w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/01\/BlueJeans_recording2-300x154.png 300w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/01\/BlueJeans_recording2-200x102.png 200w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/01\/BlueJeans_recording2-768x393.png 768w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/01\/BlueJeans_recording2-665x341.png 665w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2020\/01\/BlueJeans_recording2.png 820w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption>The BlueJeans website allows recordings to be downloaded shortly after a meeting ends.<\/figcaption><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Don\u2019t forget to download your recordings within 90 days from the BlueJeans website after meetings take place. Once recordings are deleted, there are no backups and they cannot be recovered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Previously, it was possible for BlueJeans Network to recover recordings that were lost by submitting a support ticket. Per a new policy, BlueJeans Network no longer keeps recordings on record.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Where should recordings be stored long-term?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ITS recommends storing BlueJeans recordings in <a href=\"https:\/\/its.umich.edu\/communication\/collaboration\/box\">U-M Box<\/a>, which offers unlimited storage. Box at U-M may be used with some types of sensitive university data, including Protected Health Information (PHI).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">When are recordings available?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">According to BlueJeans, recordings are available on a 4:1 ratio. That means a 60-minute recording will be available approximately 15 minutes after the meeting ends. You\u2019ll receive an email notice when the recording is ready to download.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What format are recordings?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Recordings can be downloaded as standard MP4 files that contain both screen content and video. Audio-only files can also be downloaded in AAC format. Chat is not recorded, however, transcription files can be downloaded in SRT and VTT formats.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To learn more, see the vendor documentation for <a href=\"https:\/\/support.bluejeans.com\/s\/article\/How-to-Download-and-Share-Recordings\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">How to Download and Share Recordings<\/a> as well as <a href=\"https:\/\/support.bluejeans.com\/s\/article\/Recording-and-Playback-instructions\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">Recording and Playback Instructions<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Don\u2019t forget to download your meeting recordings within 90 days. Once deleted, there are no backups and they cannot be recovered. Per a new policy, BlueJeans Network no longer keeps recordings on record.<\/p>\n","protected":false},"author":7,"featured_media":1083,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","_umich_oidc_access":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"1","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[7],"tags":[74,225],"class_list":["post-17583","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-projects-services","tag-bluejeans","tag-videoconferencing"],"uagb_featured_image_src":{"full":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2016\/12\/bluejeans-square-logo.jpg",381,381,false],"thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2016\/12\/bluejeans-square-logo-150x150.jpg",150,150,true],"medium":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2016\/12\/bluejeans-square-logo-140x140.jpg",140,140,true],"medium_large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2016\/12\/bluejeans-square-logo.jpg",381,381,false],"large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2016\/12\/bluejeans-square-logo.jpg",381,381,false],"1536x1536":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2016\/12\/bluejeans-square-logo.jpg",381,381,false],"2048x2048":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2016\/12\/bluejeans-square-logo.jpg",381,381,false],"excerpt-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2016\/12\/bluejeans-square-logo-200x140.jpg",200,140,true],"themonic-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2016\/12\/bluejeans-square-logo-60x42.jpg",60,42,true],"ioslider-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2016\/12\/bluejeans-square-logo-381x300.jpg",381,300,true],"post-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2016\/12\/bluejeans-square-logo.jpg",381,381,false],"400x250-crop":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2016\/12\/bluejeans-square-logo.jpg",250,250,false]},"uagb_author_info":{"display_name":"Ken Caldwell","author_link":"https:\/\/michigan.it.umich.edu\/news\/author\/kencald\/"},"uagb_comment_info":0,"uagb_excerpt":"Don\u2019t forget to download your meeting recordings within 90 days. Once deleted, there are no backups and they cannot be recovered. Per a new policy, BlueJeans Network no longer keeps recordings on record.","_links":{"self":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/17583","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/comments?post=17583"}],"version-history":[{"count":2,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/17583\/revisions"}],"predecessor-version":[{"id":17590,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/17583\/revisions\/17590"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media\/1083"}],"wp:attachment":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media?parent=17583"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/categories?post=17583"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/tags?post=17583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}