{"id":13410,"date":"2019-04-16T08:39:33","date_gmt":"2019-04-16T12:39:33","guid":{"rendered":"https:\/\/michigan.it.umich.edu\/news\/?p=13410"},"modified":"2024-07-08T06:05:29","modified_gmt":"2024-07-08T10:05:29","slug":"new-chinese-restriction-impacts-duo-use","status":"publish","type":"post","link":"https:\/\/michigan.it.umich.edu\/news\/2019\/04\/16\/new-chinese-restriction-impacts-duo-use\/","title":{"rendered":"New Chinese restriction impacts Duo phone calls; Use other options"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Ma<em>y 15, 2019 update:<\/em><\/strong><em> You can once again use the <\/em><strong><em>Call Me<\/em><\/strong><em> option to receive Duo phone calls to Chinese (+86) numbers for two-factor authentication. Automated phone calls for Duo two-factor authentication are no longer being blocked to Chinese (+86) numbers. Duo worked with one of its telephony providers and the Chinese government to resolve the issue.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">China recently instituted regulations that block Duo two-factor authentication phone calls to phone numbers with the +86 Country Code. All other phone-based options continue to work in China, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Push notifications to the Duo Mobile app<\/li><li>Offline passcodes generated with the Duo Mobile app<\/li><li>Passcodes received via SMS text messaging<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Duo has added a pop-up notification to its authentication screen to inform those who have added a +86 phone number to Duo about the situation.<br><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"507\" height=\"314\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China.png\" alt=\"\" class=\"wp-image-13412\" srcset=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China.png 507w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China-200x124.png 200w, https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China-300x186.png 300w\" sizes=\"auto, (max-width: 507px) 100vw, 507px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If you are planning to travel to China, you might want to consider getting a Duo hardware token or YubiKey free of charge from the U-M Computer Showcase.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more detail and information about available options, see these resources:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/drive.google.com\/file\/d\/0B4w9l6U95E38T0ZUeWdLN3Q3Q1k\/view\">Handout: Traveling with Two-Factor (Duo)<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/documentation.its.umich.edu\/2fa\/options-two-factor-authentication\" target=\"_blank\">Options for Two-Factor Authentication<\/a><\/li><li><a href=\"https:\/\/help.duo.com\/s\/article\/5001?language=en_US\">Why might Duo phone callback authentication fail to Chinese +86 numbers?<\/a> (Duo Knowledgebase)<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>May 15, 2019 update: You can once again use the Call Me option to receive Duo phone calls to Chinese (+86) numbers for two-factor authentication. Automated phone calls for Duo two-factor authentication are no longer being blocked to Chinese (+86) numbers. Duo worked with one of its telephony providers and the Chinese government to resolve the issue. China\u2026 <span class=\"read-more\"><a href=\"https:\/\/michigan.it.umich.edu\/news\/2019\/04\/16\/new-chinese-restriction-impacts-duo-use\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":24,"featured_media":13412,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","_umich_oidc_access":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[27],"tags":[78,268,77,106],"class_list":["post-13410","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-safe-computing","tag-duo","tag-travel","tag-two-factor","tag-weblogin"],"uagb_featured_image_src":{"full":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China.png",507,314,false],"thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China-200x124.png",200,124,true],"medium":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China-300x186.png",300,186,true],"medium_large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China.png",507,314,false],"large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China.png",507,314,false],"1536x1536":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China.png",507,314,false],"2048x2048":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China.png",507,314,false],"excerpt-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China-200x140.png",200,140,true],"themonic-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China-60x42.png",60,42,true],"ioslider-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China-507x300.png",507,300,true],"post-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China.png",507,314,false],"400x250-crop":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/Duo-China.png",400,248,false]},"uagb_author_info":{"display_name":"Janet Eaton, ITS Information Assurance","author_link":"https:\/\/michigan.it.umich.edu\/news\/author\/jmfeaton\/"},"uagb_comment_info":0,"uagb_excerpt":"May 15, 2019 update: You can once again use the Call Me option to receive Duo phone calls to Chinese (+86) numbers for two-factor authentication. Automated phone calls for Duo two-factor authentication are no longer being blocked to Chinese (+86) numbers. Duo worked with one of its telephony providers and the Chinese government to resolve&hellip;","_links":{"self":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/13410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/comments?post=13410"}],"version-history":[{"count":7,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/13410\/revisions"}],"predecessor-version":[{"id":13767,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/13410\/revisions\/13767"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media\/13412"}],"wp:attachment":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media?parent=13410"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/categories?post=13410"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/tags?post=13410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}