{"id":13247,"date":"2019-04-02T11:19:19","date_gmt":"2019-04-02T15:19:19","guid":{"rendered":"https:\/\/michigan.it.umich.edu\/news\/?p=13247"},"modified":"2024-07-08T06:05:30","modified_gmt":"2024-07-08T10:05:30","slug":"caution-only-use-google-apps-with-u-m-google","status":"publish","type":"post","link":"https:\/\/michigan.it.umich.edu\/news\/2019\/04\/02\/caution-only-use-google-apps-with-u-m-google\/","title":{"rendered":"Caution: Only use Google apps with U-M Google"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2019\/04\/google_64.png\" alt=\"&quot; &quot;\" class=\"wp-image-13248\"\/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The Collaboration Services team has discovered that using third-party apps to connect to a U-M Google account can lead to unexpected results. <br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Google-created apps and applications<\/strong><br><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Apps and applications created by Google provide the most seamless experience when using Google services, particularly with mobile devices. Google-created apps and applications are also supported by Google, whereas third-party apps are not. <strong>We strongly recommend that only <\/strong><a href=\"https:\/\/its.umich.edu\/communication\/collaboration\/google\/mobile-apps\"><strong>apps and applications created and supported by Google<\/strong><\/a><strong> be used to connect to U-M Google accounts for these reasons.<\/strong> A web browser may also be used.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Third-party apps and applications<\/strong><br><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Third-party apps and applications are created by a group or company other than Google. <strong>Google does not support the use of third-party apps or incidents that might result by using them<\/strong>. Using apps not provided by Google is <strong>at your own risk<\/strong> and could lead to university data loss. We have seen issues related to the use of third-party applications when used with Google services.<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Some reported issues include:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Email and calendar events permanently deleted <\/li><li>Inaccurate calendar notifications sent to event invitees <\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These types of issues have occurred using an iPhone or iPad and Apple\u2019s native mail and calendar apps. However, unexpected behavior is not limited to iPhones and iPads. Third-party desktop applications such as Apple Mail and Calendar or Microsoft Outlook may also cause unexpected behavior.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Be aware of what apps you use with your U-M Google account. Google provides and supports apps for Gmail, Calendar, Drive, and <a href=\"https:\/\/its.umich.edu\/communication\/collaboration\/google\/mobile-apps\">more<\/a> in the App Store and Google Play. Using only the apps provided by Google ensures that we can get support from Google when issues arise. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Collaboration Services team has discovered that using third-party apps to connect to a U-M Google account can lead to unexpected results. Google-created apps and applications Apps and applications created by Google provide the most seamless experience when using Google services, particularly with mobile devices. Google-created apps and applications are also supported by Google, whereas third-party apps are\u2026 <span class=\"read-more\"><a href=\"https:\/\/michigan.it.umich.edu\/news\/2019\/04\/02\/caution-only-use-google-apps-with-u-m-google\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":100,"featured_media":3081,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","_umich_oidc_access":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[7],"tags":[69,87],"class_list":["post-13247","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-projects-services","tag-apps","tag-google"],"uagb_featured_image_src":{"full":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/04\/U-MGoogle-600x400.png",600,420,false],"thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/04\/U-MGoogle-600x400-200x140.png",200,140,true],"medium":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/04\/U-MGoogle-600x400-286x200.png",286,200,true],"medium_large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/04\/U-MGoogle-600x400.png",600,420,false],"large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/04\/U-MGoogle-600x400.png",600,420,false],"1536x1536":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/04\/U-MGoogle-600x400.png",600,420,false],"2048x2048":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/04\/U-MGoogle-600x400.png",600,420,false],"excerpt-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/04\/U-MGoogle-600x400-200x140.png",200,140,true],"themonic-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/04\/U-MGoogle-600x400-60x42.png",60,42,true],"ioslider-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/04\/U-MGoogle-600x400-600x300.png",600,300,true],"post-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/04\/U-MGoogle-600x400.png",600,420,false],"400x250-crop":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2017\/04\/U-MGoogle-600x400.png",357,250,false]},"uagb_author_info":{"display_name":"Eric Fruth, ITS Infrastructure","author_link":"https:\/\/michigan.it.umich.edu\/news\/author\/efruth\/"},"uagb_comment_info":0,"uagb_excerpt":"The Collaboration Services team has discovered that using third-party apps to connect to a U-M Google account can lead to unexpected results. Google-created apps and applications Apps and applications created by Google provide the most seamless experience when using Google services, particularly with mobile devices. Google-created apps and applications are also supported by Google, whereas&hellip;","_links":{"self":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/13247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/users\/100"}],"replies":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/comments?post=13247"}],"version-history":[{"count":2,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/13247\/revisions"}],"predecessor-version":[{"id":13250,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/13247\/revisions\/13250"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media\/3081"}],"wp:attachment":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media?parent=13247"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/categories?post=13247"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/tags?post=13247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}