{"id":10741,"date":"2018-11-01T08:00:55","date_gmt":"2018-11-01T12:00:55","guid":{"rendered":"https:\/\/michigan.it.umich.edu\/news?p=10741&#038;preview=true&#038;preview_id=10741"},"modified":"2024-07-08T06:05:42","modified_gmt":"2024-07-08T10:05:42","slug":"vpit-cio-message","status":"publish","type":"post","link":"https:\/\/michigan.it.umich.edu\/news\/2018\/11\/01\/vpit-cio-message\/","title":{"rendered":"A message from VPIT-CIO Ravi Pendse"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8430 size-large\" src=\"https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2018\/05\/RaviPendse-WebRes-700x467.jpg\" alt=\"A headshot of Ravi Pendse, U-M VPIT-CIO\" width=\"665\" height=\"444\" \/><\/p>\n<p>Greetings everyone,<br \/>\nI\u2019m writing this message from the EDUCAUSE annual conference, where I\u2019m in good company: more than 35 colleagues are representing U-M and sharing their expertise with IT leaders across higher ed. On Tuesday, I attended the Research University CIO conclave (RUCC) where CIOs shared some of their challenges. Discussion ranged from security concerns and Duke University\u2019s STINGAR framework (similar to our <a href=\"https:\/\/michigan.it.umich.edu\/news\/2018\/07\/10\/shared-threat-intelligence-saves-the-day\/\">MITN<\/a>), to mobile apps and Arizona State University\u2019s user-centric approach to digital properties, to the steps we are taking at Michigan to evaluate \u201cwhere is our data.\u201d We have opportunities to collaborate with several institutions, and I look forward to both learning from and assisting other teams.<\/p>\n<div class=\"perfect-pullquote vcard pullquote-align-right pullquote-border-placement-left\"><blockquote><p>You have so much to contribute to the mission of the university: your expertise and the environment you create through day-to-day interactions.<\/p><\/blockquote><\/div>\n<p>Last week, U-M\u2019s Security at University of Michigan IT (SUMIT) conference <a href=\"https:\/\/michigan.it.umich.edu\/news\/2018\/11\/01\/sumit-2018\/\">convened hundreds of information assurance and IT professionals<\/a> from U-M and around the state to discuss the latest trends in cybersecurity and privacy. And, at the end of this month, we all have the opportunity to participate in the <a href=\"https:\/\/michigan.it.umich.edu\/news\/2018\/10\/31\/register-today-2018-michigan-it-symposium\/\">Michigan IT Symposium<\/a>. By partnering with and innovating collaboratively with our colleagues across campus and around the world, we will seen as a leader in the appropriate use of technology.<\/p>\n<p>You all have so much to contribute to the mission of the university, both in the expertise you demonstrate in your role and the environment you create through your day-to-day interactions. In a meeting with a staff group last week, I shared and asked for feedback on the core working values that I believe are important to encourage and positively reinforce across our organization, including:<\/p>\n<ul>\n<li>Be user-centric<\/li>\n<li>Be collaborative<\/li>\n<li>Have a sense of urgency when helping our customers<\/li>\n<li>Be proactive<\/li>\n<li>Have a laser focus on customer service<\/li>\n<li>Be inclusive<\/li>\n<\/ul>\n<p>A colleague suggested another important value to add to this list: Have patience. While important to have a sense of urgency when we are supporting our faculty, students, and staff, I agree that it is important to have patience: patience with our customers as we address their concerns, with ourselves as we adapt to change, and with each other as we continue to enhance and change our culture. I would love to hear from you about the core values that matter most to you, so please respond and let me know!<\/p>\n<p>Looking ahead, I encourage you to make plans to vote on Election Day, Tuesday, November 6, and to exercise your right to participate in our democracy. I also want to recognize and thank the many Veterans in our community, several of whom shared their stories in a special Veterans Day edition of \u201c<a href=\"https:\/\/michigan.it.umich.edu\/news\/2018\/10\/31\/profiles-in-it-a-special-veterans-day-edition\/\">Profiles in IT<\/a>.\u201d Thank you for your service.<\/p>\n<p>I am so grateful for the opportunity to represent all of you in this leadership role at this amazing institution. Thank you, and please continue to reach out with any questions, suggestions, or ideas.<\/p>\n<p>Best Regards,<br \/>\nRavi<\/p>\n<p>Ravi Pendse PhD<br \/>\nVice President for Information Technology and Chief Information Officer<br \/>\nUniversity of Michigan<br \/>\n<a href=\"mailto:rpendse@umich.edu\">rpendse@umich.edu<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You have so much to contribute to the mission of the university. Working together, we will be a leader in the appropriate use of technology.<\/p>\n","protected":false},"author":97,"featured_media":8430,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","_umich_oidc_access":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_ef_editorial_meta_date_first-draft-date":"1538566500","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"1","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[4],"tags":[16,73],"class_list":["post-10741","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features","tag-cio","tag-leadership-message"],"uagb_featured_image_src":{"full":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2018\/05\/RaviPendse-WebRes.jpg",1200,800,false],"thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2018\/05\/RaviPendse-WebRes-400x266.jpg",400,266,true],"medium":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2018\/05\/RaviPendse-WebRes-300x200.jpg",300,200,true],"medium_large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2018\/05\/RaviPendse-WebRes-768x512.jpg",665,443,true],"large":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2018\/05\/RaviPendse-WebRes-600x400.jpg",600,400,true],"1536x1536":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2018\/05\/RaviPendse-WebRes.jpg",1200,800,false],"2048x2048":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2018\/05\/RaviPendse-WebRes.jpg",1200,800,false],"excerpt-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2018\/05\/RaviPendse-WebRes-200x140.jpg",200,140,true],"themonic-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2018\/05\/RaviPendse-WebRes-60x42.jpg",60,42,true],"ioslider-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2018\/05\/RaviPendse-WebRes-658x300.jpg",658,300,true],"post-thumbnail":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2018\/05\/RaviPendse-WebRes-665x443.jpg",665,443,true],"400x250-crop":["https:\/\/michigan.it.umich.edu\/news\/wp-content\/uploads\/2018\/05\/RaviPendse-WebRes-400x266.jpg",376,250,true]},"uagb_author_info":{"display_name":"Ravi Pendse","author_link":"https:\/\/michigan.it.umich.edu\/news\/author\/rpendse\/"},"uagb_comment_info":0,"uagb_excerpt":"You have so much to contribute to the mission of the university. Working together, we will be a leader in the appropriate use of technology.","_links":{"self":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/10741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/users\/97"}],"replies":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/comments?post=10741"}],"version-history":[{"count":9,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/10741\/revisions"}],"predecessor-version":[{"id":10901,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/posts\/10741\/revisions\/10901"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media\/8430"}],"wp:attachment":[{"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/media?parent=10741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/categories?post=10741"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/michigan.it.umich.edu\/news\/wp-json\/wp\/v2\/tags?post=10741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}