Category Archives: Projects & Services

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M-Write: A model of campus technology and academic collaboration

In fall 2018, Information and Technology Services became the sole technical supporter of M-Write, a program designed to apply “writing-to-learn” pedagogies in university courses. The move represented the culmination of a multi-year journey that provides a model of how campus technology and academic units can collaborate successfully to support teaching and learning. M-Write helps students develop a deep… Read More »

Reduced availability to the MWireless-UMHS WiFi network

Michigan Medicine is taking steps to protect its network and resources, while also encouraging a safe and non-threatening work environment. Beginning June 5, MWireless-UMHS will no longer be available in ambulatory, inpatient, or administrative buildings. The WiFi network can continue to be used in some medical research facilities. “About 5,000 faculty, staff, students, and sponsored users regularly connect devices… Read More »

How a simple question grew into a vision for a data-informed future

Some of you may have heard folks from ITS talking about the “Where’s Our Data?” effort that spun up around seven months ago and probably wondered: What exactly does that mean? When our new VPIT-CIO Ravi Pendse arrived on campus last August, he spent several months listening to the U-M community about IT needs and asking questions. With… Read More »

BlueJeans key to success for distance learning partnership in Rwanda

In October 2017, Michigan IT News reported on videoconferencing that enables clinical education in Ethiopia as part a project led by Center for International Reproductive Health Training at the University of Michigan (UM-CIRHT). The year after, UM-CIRHT launched a two-year project with the University of Rwanda. The partnership strengthens family planning training and builds student and faculty capacity… Read More »

Flint students get U-M Google accounts this summer

By | April 24, 2019

Beginning June 23, 2019, UM-Flint will activate student Google accounts, granting them access to the Google platform using their unique name with the new @umich.edu extension—versus the previous @umflint.edu extension. This transition follows previous moves for Ann Arbor and Dearborn and is as part of efforts to reduce costs, increase collaboration, and advance technology on the Flint campus.… Read More »

Student Explorer helps advisors target at-risk students

Advisors at U-M have a very important job: they serve as a one-stop resource for students as they navigate U-M and their academic experience. Their portfolios span from helping students stay on track to graduate, to connecting them to resources that allow them to explore new interests, and more. With large caseloads of students and days filled with… Read More »

LSA Technology Services brings virtual reality to digital scholarship

By | April 15, 2019

During the winter 2019 semester, LSA Technology Services partnered with Professor Lisa Nakamura to explore how virtual reality (VR) can be used for teaching and learning. Her course presented a challenging opportunity: What is the support model for a class incorporating a significant amount of time in virtual reality? The answer: a lot of effort and teamwork is… Read More »

Microsoft 365 project update for academic campuses

As previously announced, U-M recently re-negotiated the licensing agreement with Microsoft, which will provide an expanded set of tools and services to faculty, staff, and students. Late last week, the team discovered a set of issues that requires a delay of the targeted release date for academic campuses from early May to late June/early July. As part of… Read More »

Caution: Only use Google apps with U-M Google

The Collaboration Services team has discovered that using third-party apps to connect to a U-M Google account can lead to unexpected results. Google-created apps and applications Apps and applications created by Google provide the most seamless experience when using Google services, particularly with mobile devices. Google-created apps and applications are also supported by Google, whereas third-party apps are… Read More »

Great Lakes update: March 2019

By | March 21, 2019

The Great Lakes service is a next generation HPC platform for U-M researchers that will provide several performance advantages compared to Flux, primarily in the areas of storage and networking. ARC-TS recently shared additional details surrounding the timeline for Great Lakes as well as information about Early User testing. What is the current status of Great Lakes? Today, the… Read More »

New Windows 10 updates available for MiWorkspace 

Beginning this month, faculty and staff with MiWorkspace Windows 10 computers may choose when to upgrade to newer versions of the operating system. Microsoft now requires major OS updates for Windows 10 every 12–18 months to receive security patches and bug fixes. The updates will be required for computers running Windows 10 versions that soon will be unsupported… Read More »

Google+: Recommended action by April 1

As we first communicated on March 4, Google will delete some content in U-M Google+ on April 2, 2019. The ITS Collaboration Services team consulted with Google+ Product Managers to develop a recommended action plan. Please note this information is what we currently understand, according to Google. See the most up to date information directly from Google. Communities Communities owned by at… Read More »

LSA courses pilot new iClicker Reef system

By | March 7, 2019

Since the beginning of the academic year, several LSA classes have been participating in a pilot program of iClicker Reef, a new student response system from Macmillan Learning, to ask a wider variety of questions than traditional iClicker remotes. This pilot program is being used to help the LSA Instructional Support Services weigh in on what advantages the… Read More »

Important: Some U-M Google+ content is going away

As communicated in December 2018, Google stated that Google+ would remain available in U-M Google after Google retires its consumer version of G+. However, the ITS Collaboration Services team has recently become aware that there are important exceptions that could affect some campus accounts in Google+. (Be sure to read Google’s documentation for details and the most recent… Read More »

Three units use new automated access tool

“How do I get access to —?” is likely not an unfamiliar question. The ability to answer often relies on knowing a sometimes complex network of requests and approval processes, which can span academic and administrative offices. Three campus units partnered with ITS to take an important step towards improving how access is managed in their unit. The… Read More »