Category Archives: Projects & Services

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U-M updates protection agreement with Piazza

ITS Teaching and Learning, working in conjunction with the U-M Office of the Vice President and General Counsel; the Office of the Vice President for Information Technology and Chief Information Officer; and Procurement Services, has secured a new data protection agreement in December with the online collaboration Q&A platform Piazza Technologies. Piazza Q&A, which has been available for… Read More »

No more MTokens! Last RSA server retired

As of December 5, the last server supporting U-M’s former two-factor authentication vendor, RSA, was retired at the university after more than a decade of use. The retirement of RSA and MTokens marks the last step in the vendor replacement process. Since July 2016, cloud-based Duo Security has provided the university’s two-factor authentication service, offering a variety of… Read More »

WiFi upgrades

The WiFi Project team continues to upgrade buildings across campus. Visit the project website for additional information. Recently completed: Alumni Memorial Hall (Museum of Art), Burton Memorial Tower, UM Transportation Research Testing, Life Sciences Institute, Stanford Lipsey Student Publications Bldg., Northwood Community Center Currently under construction: G.G. Brown, Randall Laboratory, Kresge Business Admin Library, Computer Executive Education Bldg.,… Read More »

IQ launches Data Concierge pilot

IQ recently launched a pilot of Data Concierge, an ITS service that delivers administrative and learning management data in a consistent, timely, and secure manner. Previously, requests for administrative data sometimes took months to fulfill, and requesters were not always kept informed of progress. Data Concierge aims to create a one-stop shop for university data needs. Requests for administrative… Read More »

MiWorkspace supports Windows 10

MiWorkspace will support Windows 10 on a limited number of computers starting now through April. Units that subscribe to MiWorkspace may identify a representative sample of faculty and staff to get Windows 10 early to identify concerns. In May, Windows 10 will be the default operating system for new and rebuilt Windows computers. Computers currently running Windows 7… Read More »

A new look for M-Pathways

By | January 24, 2017

Information and Technology Services (ITS) is upgrading the PeopleTools technology behind M-Pathways to version 8.55. This upgrade will bring a new look and feel to navigation within M-Pathways. This change will impact everyone who uses Wolverine Access at the university. The new navigation will be available on February 20 for M-Pathways Student Administration, Faculty Business, and Student Business,… Read More »

Changes to MGuest

​Recently, there have been issues with the MGuest WiFi network on the Ann Arbor campus. ITS has experienced intermittent problems with the current captive portal system. As a result, certain devices were unable to access the login page to sign in to MGuest. In order to improve performance, ITS is deploying a new captive portal system for MGuest.… Read More »

Two-factor authentication expansion continues

Two-factor (Duo) authentication expansion continues on all U-M campuses. In addition to the option to turn on Duo for Weblogin, some IT services have also begun requiring it. ITS Windows Servers: ITS enabled Duo on more than 440 of its Windows servers. MiServer: New and existing managed MiServer instances now require Duo at the administrative level unless the… Read More »

ARC-TS supports NIH pilot

By | December 15, 2016

The National Institutes of Health (NIH) recently announced the Commons Credit Pilot, which provides biomedical researchers support for access to cloud-based computing resources as part of the its Commons program. Researchers interested in requesting resources from the program can get support for their submissions from Advanced Research Computing – Technology Services (ARC-TS). NOTE: Researchers must hold an NIH… Read More »

BlueJeans Primetime extended

BlueJeans Network has agreed to extend U-M’s license for BlueJeans Primetime through January 31, 2017, as part of an ongoing trial period. ITS is interested in your feedback and experience with BlueJeans Primetime. If you’d like access, please email bluejeansprimetime@umich.edu. BlueJeans Primetime is an add-on service designed for large-scale, interactive events. Event hosts can access moderator controls to… Read More »

U-M, Unizin pilot dashboard tool

By | December 15, 2016

U-M and Unizin, a consortium of leading research institutions, recently launched a beta pilot of a new learning dashboard tool. Snapshot lets faculty view student engagement trends, monitor outcomes, and identify students at risk of failure. Students can view their own dashboard and compare it with their peers. John Johnston (ITS Teaching & Learning) partnered with Meg Bakewell… Read More »

WiFi upgrades

The WiFi Project team continues to upgrade buildings across campus. Visit the project website for additional information. Recently completed: Francis Thomas Jr. Public Health (SPH II), Gorguze Family Laboratory, Lane Hall, Carver Bldg., Argus II Currently under construction: Burton Tower, Life Science Institute, Blau Network design underway: East Hall, West Hall, GG Brown, North Quad (Residence Hall), Betsy… Read More »

Data Concierge completes design process

The Data Concierge initiative has completed the design of data request processes and the initial supporting ServiceLink configuration. These steps will enable the flow of data requests through the ITS support services system and reporting on key service indicators such as data request volume, origin, and resolution time. Currently, requests for administrative data are routed through various channels… Read More »

Updating personal information in Wolverine Access

By | November 1, 2016

ITS worked with Public Safety and Security, Student Life, University Human Resources, and other key campus groups to release a new feature in Wolverine Access that prompts students, faculty, and staff to review and update addresses, emergency contacts, and U-M Emergency Alert preferences. The information is used to locate individuals in case of an emergency, send notifications of… Read More »