In February, ITS Infrastructure made a change to MWireless in ITS buildings to reduce network congestion and provide a more reliable wireless experience by switching to 5GHz exclusively. Later in April, the same change was made at Michigan Ross with success.
Starting October 15, 2018, the change will be in effect campus-wide. The decision was made by the Unit IT Steering Committee to move MWireless permanently to 5GHz, a frequency with much less interference that delivers more bandwidth to each device.
What the change means for campus
Most devices, including MiWorkspace computers, already use 5GHz WiFi, and will continue to do so with no interruption. For some older devices, such as the Apple iPod Touch and Amazon Kindles that only support 2.4GHz, MWireless will disappear from the list of available networks. Those devices can still get online using eduroam, a network that works exactly like MWireless for university students, faculty, and staff.
Campus newcomers and anyone who has trouble connecting are encouraged to download and run the WiFi Setup Tool at its.umich.edu/wifisetup. The tool will automatically configure devices to connect to MWireless and eduroam.
Questions or concerns? Contact the ITS project team at WiFiFrequencyChanges@umich.edu.